Experience Manager for Luxury Safari Reservations
1 month ago
We are seeking a highly skilled and experienced individual to join our team as an Experience Manager for Luxury Safari Reservations at Wild Dreams Hospitality in Gauteng, Northern Suburbs.
About the Role:This is a unique opportunity to work with a reputable company that values excellence in guest experience. As an Experience Manager, you will be responsible for managing luxury safari reservations, ensuring seamless experiences for our clients.
Key Responsibilities:- Manage luxury safari reservations, including coordinating logistics and communicating with clients
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Collaborate with the sales team to identify new business opportunities and develop partnerships
- Maintain up-to-date knowledge of industry trends, competitor analysis, and market research
- Ensure compliance with company policies and procedures
- Bachelor's degree in Hospitality, Tourism, or related field
- Minimum 5 years of experience in luxury safari reservations or a related field
- Proven track record of delivering exceptional guest experiences
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work effectively in a fast-paced environment
- Fluency in English (both written and spoken)
- A competitive salary range of R450,000 - R550,000 per annum
- A comprehensive benefits package, including medical aid, life insurance, and pension fund contributions
- Ongoing training and development opportunities to enhance your skills and career growth
- A dynamic and supportive work environment
- The opportunity to work with a reputable company that values excellence and customer satisfaction
The working week is typically 5 hours during the week (07h00 - 08h30 and 17h00 - 22h00) and 15 hours during the weekend (7 am - 10 pm), scheduled within these hours.
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