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Aerospace Reservation Coordinator

1 month ago

Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

A competitive salary of R180,000 to R200,000 per annum is offered for the role of an Air Transport Call Centre Agent with our client in Johannesburg.

About the Role:

The ideal candidate will be responsible for ensuring a seamless guest journey from air transport reservations to post-arrival support. This includes handling customer inquiries, resolving issues, and providing exceptional service via various communication channels.

Key Responsibilities:

  • Reserve guests' air transport and manage bookings and itineraries
  • Engage with clients on a national and international level via various platforms
  • Drive continuous improvement of the guest journey
  • Support Global Sales teams

Requirements:

To excel in this position, you should have:

  • No less than 1 year's relevant experience in travel or hospitality in a call centre environment
  • Matric qualification
  • Fluency in Chinese and English
  • Excellent problem-solving and communication skills
  • Familiarity with Salesforce and Versionix Seaware is a plus

Benefits:

This role offers a comprehensive benefits package, including a competitive salary, opportunities for growth and development, and a dynamic work environment.

About Isilumko Staffing:

We are a leading recruitment agency specializing in placing top talent in exciting roles across various industries. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our clients and candidates.