Luxury Hotel Ambassador

1 day ago


Johannesburg, Gauteng, South Africa Scholtz Partners International (Pty) Ltd Full time

Scholtz Partners International (Pty) Ltd is seeking a skilled Hotel Concierge to join our team.

As a Luxury Hotel Ambassador, you will be the face of our hotel, providing exceptional guest service and ensuring each guest has an outstanding experience.

We offer a competitive salary of R7500 plus commission, making this a high-earning opportunity for the right candidate.

About the Role
  • Anticipate and fulfill guest needs, including assisting with reservations, transportation, activities, dining, and special requests.
  • Provide expert local knowledge, excellent communication skills, and a passion for delivering personalized service.

This role requires a high level of energy, flexibility, and attention to detail. You will be working in a fast-paced environment, often during evening, weekend, and holiday shifts.

To succeed in this role, you will need:

Minimum Requirements
  • Education: High school diploma or equivalent; a college degree or relevant hospitality training is a plus.
  • Certifications: A Concierge certification (e.g., Les Clefs d'Or) is a plus, though not required. CPR and First Aid certification may be beneficial.
  • Physical Demands: Ability to stand or sit for extended periods and lift and carry items weighing up to 25 lbs.
  • Experience: Previous experience in a concierge or guest services role, preferably within a hotel or resort setting. Strong knowledge of local attractions, dining, and services is essential.

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer service. If you have a keen eye for detail, excellent communication skills, and a passion for the hospitality industry, we encourage you to apply.



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