Luxury Reservations Coordinator

6 hours ago


Cape Town, Western Cape, South Africa Career Custodians Full time

About Us

Village N Life, a leading local Tourism and Hospitality group, is dedicated to delivering exceptional experiences. Our commitment to excellence extends beyond the ordinary, striving for that extra 10% in customer satisfaction.

We're looking for a detail-oriented and customer-focused Luxury Reservations Coordinator who thrives in a collaborative environment. If you have a passion for organization and excellence, this role offers opportunities to grow professionally while being part of an extraordinary team.

The Bay Hotel, situated in the heart of Camps Bay with the majestic Twelve Apostle Mountain range as a backdrop and the Atlantic Ocean just a short walk away, has a position available for a Luxury Reservations Coordinator to join their dynamic team.

Key Responsibilities

  • Manage online bookings efficiently utilizing industry-standard platforms.
  • Collaborate with the reservations team to deliver exceptional service.
  • Familiarity with Channel Management systems (e.g., Nightsbridge, SiteMinder) and preferable experience with Opera PMS.

Requirements

  • Minimum 2 years' experience in a similar luxury hotel sector position.
  • Familiarity with all duties and procedures in the Reservations Department of a hotel.

Compensation Package

We offer an attractive salary of R150,000 - R200,000 per annum, reflecting the importance we place on our team members' skills and expertise. This figure may vary based on qualifications and experience.



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