Luxury Reservations Specialist

1 month ago


Cape Town, Western Cape, South Africa Career Custodians Full time

Village N Life, a leading Tourism and Hospitality group, is renowned for exceeding expectations. If you thrive in a culture that prioritizes employee growth through development and incentives, this may be the company for you.

The Bay Hotel, nestled in the heart of Camps Bay with breathtaking views of the Twelve Apostle Mountain range, has an opportunity for an experienced Luxury Reservations Specialist to join their team.

We seek a detail-oriented and customer-focused specialist who excels in a dynamic environment. With a passion for organization and excellence, this role offers the chance to support our reservations team by utilizing strong communication skills, enthusiasm for providing exceptional service, and ability to manage online bookings efficiently.

To be successful in this position, you should have:

  • At least 2 years' experience in a similar role within the luxury hotel sector.
  • Familiarity with all duties and procedures in the Reservations Department of a hotel.
  • Knowledge and understanding of Online Travel Agent platforms and Channel Management systems (e.g., Nightsbridge, SiteMinder).
  • Preferable experience with Opera PMS.

The estimated annual salary for this position is approximately R450,000 - R550,000, depending on experience and qualifications.

In exchange for your expertise, we offer a dynamic work environment, opportunities for professional growth, and a chance to be part of an extraordinary team dedicated to creating memorable experiences for our clients.

Only candidates meeting the minimum requirements will be contacted. Please note that if you have not heard back from us within two weeks, consider your application unsuccessful.



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