Reservations Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa The Royal Portfolio Full time
Reservations Agent

The Reservations Agent plays a vital role in delivering exceptional guest experiences at The Royal Portfolio. This position requires a skilled and knowledgeable individual to facilitate seamless interactions between guests, agents, and internal stakeholders.

Main Responsibilities
  • Provide accurate and timely information to trade partners, guests, and internal stakeholders regarding The Royal Portfolio properties.
  • Offer expert advice on properties, activities, and guided experiences to enhance the guest experience.
  • Effectively manage inventory and maintain relationships with trade partners and guests to maximize sales and revenue.
  • Manage deposits, cancellations, and commissions in a timely and accurate manner.
  • Ensure seamless online booking processes and communicate effectively with internal stakeholders.
  • Maintain a well-organized office environment, ensuring all information is easily accessible to office staff.
Requirements and Qualifications
  • At least 2 years of experience in a reservations role in a luxury hotel, lodge, or head office environment.
  • A tertiary qualification in a relevant field, such as hospitality, tourism, or marketing, is highly advantageous.
  • Previous experience with OPERA (Property Management System) is essential.
  • Exceptional written and verbal communication skills in English.
  • A passion for the hospitality and service industry.
  • Excellent organizational skills with a high attention to detail.
  • A good understanding of luxury brands.
  • Ability to multitask and work in a fast-paced environment.
  • A positive attitude and high level of responsiveness.
  • High self-motivation and ability to take initiative.
  • Ability to complete tasks accurately and timeously.
  • A team player with a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous, and a valid work permit is essential for non-South African candidates.

  • Reservation Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Reservationist. The successful candidate will be responsible for managing reservations, providing exceptional guest service, and ensuring seamless operations within our hotel.Key ResponsibilitiesManage reservations and coordinate guest staysProvide exceptional...

  • Reservations Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Reservations ConsultantBlack Pen Recruitment is seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for delivering exceptional travel experiences to our clients.Job SummaryWe are looking for a detail-oriented and organized individual with a passion for delivering...

  • Reservation Coordinator

    2 months ago

    Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full time

    Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a Reservation Coordinator. As a key member of our hotel operations team, you will be responsible for ensuring seamless guest experiences from initial inquiry to check-out.Key Responsibilities:Taking Reservations: You will be the first point of contact for guests...

  • Reservations Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ConsultantABC Worldwide is seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for coordinating the travel of high-end VIP clients, ensuring seamless and memorable experiences.Key Responsibilities:Booking Coordination: Book all activities, transportation,...

  • Reservations Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Job Title: Reservations ConsultantAt ABC Worldwide, we are seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for coordinating the travel of high-end VIP clients, ensuring seamless and exceptional experiences.Key Responsibilities:Booking Coordination: Book all activities,...

  • Reservations Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    Reservations Consultant Job DescriptionAt ABC Worldwide, we are seeking a highly skilled Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for coordinating the travel of high-end VIP clients, ensuring seamless and memorable experiences.Key Responsibilities:Booking Coordination: Book all activities,...

  • Reservations Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa G Adventures Full time

    About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.Job SummaryWe are seeking a highly organized and detail-oriented Reservations Coordinator to join our team in Cape Town....

  • Reservations Coordinator

    2 months ago

    Cape Town, Western Cape, South Africa G Adventures Full time

    {"About UsG Adventures is a leading small-group adventure travel company with a rich history of creating unforgettable travel experiences. Our mission is to inspire a love of travel and to make a positive impact on the communities we visit.We're committed to building a diverse and inclusive work environment where everyone feels valued and empowered to grow....

  • Reservations Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa ABC Worldwide Full time

    {"Company Overview": "At ABC Worldwide, we pride ourselves on delivering exceptional service and expertise in the hospitality industry. Our team is passionate about reservations and dedicated to ensuring a seamless and enjoyable experience for our guests from the first point of contact to their arrival at the establishment.", "Position Overview": "We are...

  • Reservations Coordinator

    4 weeks ago

    Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly skilled and organized Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...

  • Reservations Coordinator

    1 month ago

    Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job Title: ReservationistWe are seeking a highly skilled Reservationist to join our team at Wild Dreams Hospitality. As a key member of our reservations team, you will be responsible for managing reservations for our luxury safari lodges.Key Responsibilities:Reservation Management: Manage reservations for our group of luxury safari lodges, ensuring seamless...

  • Reservations Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa Belmond Full time

    Reservations Agent Job DescriptionAs a Reservations Agent at the Mount Nelson, A Belmond Hotel, you will be part of a team that provides exceptional service to our guests to assist with their planning and booking of their reservation. In this role, you will ensure the highest quality service and complete dedication to the guests' requests when handling a...

  • Reservations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Proactive Recruitment Full time

    Job Title: Reservations ConsultantWe are seeking a highly skilled and organized Reservations Consultant to join our team at Proactive Recruitment. As a key member of our reservations team, you will be responsible for receiving and accurately processing reservation bookings and general inquiries, ensuring an effective and courteous service at all times.Main...

  • Reservations Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa G Adventures Full time

    About G AdventuresG Adventures is a world-leading tour operator that offers small-group adventure travel experiences to over 100 countries. Our mission is to make a positive impact on the people and places we visit, while providing unforgettable experiences for our travelers.Job SummaryWe are seeking a highly organized and detail-oriented Reservations...

  • Reservations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa Belmond Full time

    Reservations Agent Job DescriptionAs a key member of our Front Office team, the Reservations Agent plays a vital role in ensuring seamless guest experiences at the Mount Nelson, A Belmond Hotel. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Manage guest reservations and...

  • Reservations Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Job Title: Reservations ConsultantOur client, a dynamic woman-owned Destination Management Company, is seeking a skilled Reservations Consultant to join their team. With over 14 years of expertise in the travel and transport industry, they are passionate about delivering exceptional personalized service and crafting unforgettable travel experiences...

  • Reservations Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa Arvo Full time

    About Our ClientArvo is a leading provider of innovative living and workspace solutions, dedicated to enhancing the living and working experience.Role OverviewAs a Reservations Agent, you will be the primary point of contact for customers, responsible for managing reservations across various platforms. Your role is crucial in delivering exceptional customer...

  • Reservations Coordinator

    4 weeks ago

    Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    Job Title: Reservations AgentThe Royal Portfolio is seeking a highly skilled and experienced Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for providing exceptional customer service to our guests, maximizing room revenue and occupancy levels, and upholding the high standards of our luxury...

  • Reservations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa The Royal Portfolio Full time

    Job Title: Reservations AgentThe Royal Portfolio is seeking a highly skilled and experienced Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for providing exceptional customer service to our guests, maximizing room revenue and occupancy levels, and upholding the high standards of our luxury...

  • Reservations and Sales Coordinator

    4 weeks ago

    Cape Town, Western Cape, South Africa Belmond Full time

    Job Title: Reservations and Sales CoordinatorAs a key member of the Belmond Safaris team, you will play a vital role in ensuring the smooth operation of our daily tasks, providing comprehensive support that ranges from managing office duties, coordinating activities, and handling travel arrangements to preparing key presentations and reports.Key...