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Key Accounts Manager

2 months ago


Cape Town, Western Cape, South Africa Hire Resolve Full time
Key Accounts Manager Job Description

Hire Resolve is seeking a highly skilled Key Accounts Manager to join our team. As a Key Accounts Manager, you will be responsible for developing and maintaining strong relationships with key clients in the hospital and medical practice industry.

Key Responsibilities
  • Manage and grow key client accounts to drive business growth and revenue
  • Collaborate with internal teams to ensure client satisfaction and success
  • Provide training and support to internal staff on hospital billing procedures and processes
  • Identify opportunities for continuous improvement and develop training programs to enhance hospital support skills
  • Stay informed about industry trends and best practices to advise on system improvements
  • Offer audit services to hospital clients for administration and case management processes
  • Develop monetisation strategies for these services and execute them effectively
  • Travel nationally to conduct audits and provide on-site consultation to hospital clients as needed
Requirements
  • Previous experience as a Key Accounts Manager or similar role
  • Degree or relevant qualification will be advantageous
  • In-depth knowledge of hospital and practice management, MIS and PMA software and business processes
  • Experience in developing and delivering training programs or courses will be advantageous
  • Experience in business process analysis and documentation methodologies
  • 2-3 years medical industry experience
  • Experience in sales
  • Strong interpersonal and communication skills
  • Knowledge of various industries and market trends
  • Excellent presentation and negotiation skills
  • Proficient in Microsoft Office and CRM software
Benefits
  • Salary: negotiable
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • Paid Time Off (PTO) (if applicable)