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Regional Key Accounts Manager

2 months ago


Cape Town, Western Cape, South Africa Jordan HR Full time
Job Title: Regional Key Accounts Manager

At Jordan HR, we are seeking a highly skilled and experienced Regional Key Accounts Manager to join our team. As a key member of our commercial team, you will be responsible for developing and executing strategic plans to drive business growth and improve commercial execution within our key customer base.

Key Responsibilities:
  • Develop and implement Key Strategic Account Plans in line with our OTC Accounts National plan
  • Drive business growth and improve commercial execution by growing sales, revenue, and gross margins within pharmacies and wholesalers
  • Manage day-to-day commercial aspects of client business relationships, including compliance to contracts and agreements, customer contact, sales calls, and negotiations
  • Manage expenditure within trade spend budgets and trading terms with key customers
  • Ensure OTC products and services are available to customers
  • Analyze sales results, expectations, market, competition, and trends
  • Coordinate negotiations around all business dealings connected to defined customers
  • Monitor stock levels for key accounts, wholesalers, and distributors, and advise on customer inventories
  • Develop and nurture customer relationships with buyers, wholesalers, ordering departments, and internal stakeholders
  • Ensure reporting of weekly numbers to the Commercial KAM Lead to track performance and manage month-end close process effectively
  • Manage Third-Party agencies on a national basis
Core Competencies:
  • Solid financial and business acumen
  • Excellent quantitative and analytical skills with a strong attention to detail and accuracy
  • Ability to develop strong relationships with both internal and external customers
  • A desire to work in a high-growth and results-oriented team environment
  • Use of Business Intelligence Tools (BI) such as Micro Strategy and advanced Excel functions for data analysis
  • Negotiation, influencing skills, business-oriented skills, and target-driven skills