Key Accounts Manager

6 days ago


Cape Town, Western Cape, South Africa Hire Resolve Full time
About the Role

Hire Resolve is seeking a highly motivated and experienced Key Accounts Specialist to join our team. As a Key Accounts Specialist, you will be responsible for managing and nurturing key client relationships, ensuring their satisfaction and retention.

Key Responsibilities
  • Manage and develop key client accounts to drive business growth and revenue
  • Understand clients' business needs and provide tailored solutions to meet their objectives
  • Act as the primary point of contact for clients, addressing any issues or concerns and working to resolve them effectively
  • Collaborate with internal teams to ensure seamless operations and service delivery
  • Identify opportunities to upsell and cross-sell services to existing clients
  • Provide regular reports and updates on account performance to stakeholders
  • Maintain strong, long-term relationships with clients, acting as their trusted advisor
Requirements
  • Previous experience in account management or business development
  • Degree or diploma in a relevant field, such as business, marketing, or sales
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and analytical thinking
  • Ability to build and maintain strong relationships with clients
  • Detail-oriented with strong organizational skills
  • Self-motivated and able to work independently
  • Proficient in Microsoft Office and other business software
What We Offer
  • A competitive salary based on experience
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

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