Customer Support Specialist

2 days ago


Durban, KwaZulu-Natal, South Africa TEEKOM SA Full time

We are seeking a highly motivated and customer-focused Helpdesk Representative to join our team at TEEKOM SA.

Job Description

The successful candidate will be responsible for:

  • Completing quotes efficiently and accurately, ensuring timely delivery to customers.
  • Answering incoming calls from customers, addressing their inquiries, and resolving issues in a professional manner.
  • Capturing and maintaining accurate customer information, utilizing the CRM system to manage data and track orders effectively.
  • Liaising with production and dispatch teams to ensure seamless communication and efficient order completion.
  • Managing customer queries effectively and efficiently, escalating complex issues when necessary.
  • Communicating with the production and dispatch teams to guarantee that orders are completed on time, according to customer specifications, and delivered to the correct address.
Benefits and Requirements

This role offers an attractive salary of R150,000 - R180,000 per annum, commensurate with experience, as well as opportunities for growth and professional development within the company.

The ideal candidate will possess excellent communication and problem-solving skills, a strong ability to work under pressure, and a passion for delivering exceptional customer service.



  • Durban, KwaZulu-Natal, South Africa CTU Career Chatz Full time

    Job Summary:We are seeking a highly motivated and customer-oriented individual to provide efficient and effective frontline support as a Customer Support and Data Entry Specialist. The successful candidate will be responsible for delivering exceptional customer service to clients, reporting directly to the Campus Operational Manager and Customer Business...

  • IT Support Specialist

    1 month ago


    Durban, KwaZulu-Natal, South Africa Rio Tinto Full time

    At Rio Tinto, we're seeking an experienced IT Support Specialist to join our team in Johannesburg or Richards Bay. This role offers a unique opportunity to work with a leading global mining and materials company, providing end-to-end IT services to support our operations.About the RoleWe're looking for an IT Support Specialist who can ensure the high...


  • Durban, KwaZulu-Natal, South Africa BCFMIKZN Full time

    We are seeking a skilled and detail-oriented Administrative Support Specialist to join our team at BCFMIKZN. This role is perfect for individuals who enjoy working in a fast-paced environment, handling multiple tasks, and providing exceptional customer service.As an Administrative Support Specialist, you will be responsible for:


  • Durban, KwaZulu-Natal, South Africa OneCart Full time

    Job Title: Customer Experience SpecialistServing as the primary point of contact for customers, providing exceptional support and guidance to ensure a seamless shopping experience.The ideal candidate will possess excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at iOCO Infrastructure Services. As a key member of our support team, you will provide timely and effective technical assistance to clients or customers on-site.In this role, you will be responsible for:Assisting in 1st/2nd line technical supportCall...

  • Support Specialist

    1 month ago


    Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per month

    About the RoleBenny Recruitment is seeking a skilled Customer Service/Support specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to clients and colleagues alike.Main ResponsibilitiesEngage with clients to understand their needs and preferences, offering personalized solutions...

  • Support Specialist

    1 month ago


    Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per month

    About the RoleBenny Recruitment is seeking a skilled Customer Service/Support specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to clients and colleagues alike.Main ResponsibilitiesEngage with clients to understand their needs and preferences, offering personalized solutions...


  • Durban, KwaZulu-Natal, South Africa Ignition Group Full time

    Job Title: Customer Experience SpecialistLocation:KwaZulu-Natal, South AfricaSalary:R150 000 - R200 000 per annumJob Description:OverviewIgnition Group is a leading provider of innovative solutions. We are currently seeking a skilled Customer Experience Specialist to join our team.Key ResponsibilitiesTo take inbound calls from customers regarding sales,...


  • Durban, KwaZulu-Natal, South Africa IT Naledi Solutions Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at IT Naledi Solutions. As an IT Field Technician, you will be responsible for providing technical support to customers, resolving hardware and software issues, and ensuring that all service calls are completed efficiently and effectively.


  • Durban, KwaZulu-Natal, South Africa FNB South Africa Full time

    Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team in Durban, KwaZulu-Natal. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels.


  • Durban, KwaZulu-Natal, South Africa IOCO Full time

    Job Opportunity: IT Infrastructure Support SpecialistWe are seeking a skilled IT Infrastructure Support Specialist to join our team in Durban. As a key member of our infrastructure services, you will play a critical role in ensuring the smooth operation of our clients' IT systems.Estimated Salary: R400,000 - R600,000 per annum, depending on experience and...


  • Durban, KwaZulu-Natal, South Africa Global Direct Full time

    Are you looking for a challenging and rewarding career in sales? Do you have what it takes to succeed in a fast-paced and dynamic environment?We are seeking a Customer Experience Specialist to join our team at Global Direct. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business...


  • Durban, KwaZulu-Natal, South Africa International Call Group Full time

    Job Overview:At International Call Group, we are seeking highly motivated individuals to join our team as Customer Sales Engagement Specialists. In this role, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage...


  • Durban, KwaZulu-Natal, South Africa Fusion Personnel Full time

    Fusion Personnel is hiring an Administrative Support Specialist. The successful candidate will be responsible for providing administrative support to our sales and marketing teams. A key aspect of this role is assisting the sales team with event coordination and product launches.This role comes with a competitive salary of $62,000 per year, based on your...

  • IT Support Specialist

    3 weeks ago


    Durban, KwaZulu-Natal, South Africa Durban University of Technology Full time

    At the Durban University of Technology, we are seeking a highly skilled IT Support Specialist to join our team. This is an exciting opportunity for someone with a passion for technology and excellent customer service skills.Job SummaryThe successful candidate will be responsible for providing top-notch support to our users, ensuring that their technical...


  • Durban, KwaZulu-Natal, South Africa FIREFLY Full time

    Job DescriptionFIREFLY is seeking a skilled Customer Service Specialist to manage a high volume of incoming and outgoing calls. Key responsibilities include generating red alerts and escalating issues to management, building trust with customers through interactive communication, and obtaining accurate information using company-provided tools. The ideal...


  • Durban, KwaZulu-Natal, South Africa RCL Foods Full time

    About RCL FoodsRCL Foods is a leading food manufacturing company that offers exciting opportunities for sales professionals to join our team.Job Summary:We are seeking an organized and sales-focused Sales Administrator to provide effective support to our customer team. This role involves accurate deal checking, claim processing, and providing sales...


  • Durban, KwaZulu-Natal, South Africa Spinnaker Software Full time

    Technical Requirements:We are seeking a skilled Computer Systems Technician to provide second-line specialist support and assistance to computer users by answering questions, resolving technical problems, and maintaining customer network, software, and computer equipment related to our ARCH Products. You will require a can-do attitude, a willingness to...


  • Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R4 500 - R12 000 per month

    Job SummaryAt Benny Recruitment, we are seeking a Telephony Support Specialist to join our team. This is an exciting opportunity to develop your career in customer service and sales. You will be responsible for delivering exceptional customer service through various communication channels including phone, email, and chat.The key responsibilities of this role...


  • Durban, KwaZulu-Natal, South Africa Benny Recruitment Full time R5 600 - R9 800 per month

    Primary ResponsibilitiesSupport clients with inquiries about products, guiding them on recommendations and purchases.Possess a comprehensive understanding of our catalog, which includes books, gifts, and various Christian materials.Address customer questions and issues with professionalism and sensitivity.Effectively handle transactions, returns, and...