Customer Service/ Support
2 months ago
Primary Responsibilities
- Support clients with inquiries about products, guiding them on recommendations and purchases.
- Possess a comprehensive understanding of our catalog, which includes books, gifts, and various Christian materials.
- Address customer questions and issues with professionalism and sensitivity.
- Effectively handle transactions, returns, and exchanges.
- Assist the team with a range of administrative duties as required.
- Solid background in customer service practices.
- Superior communication and interpersonal abilities.
- Proficient in English.
- A strong commitment to delivering exceptional customer experiences.
- Capability to thrive in a collaborative, team-focused setting.
- Prior experience in retail or customer support is advantageous.
For inquiries, please reach out via messaging.
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