Technical Support Specialist
2 months ago
Technical Requirements:
We are seeking a skilled Computer Systems Technician to provide second-line specialist support and assistance to computer users by answering questions, resolving technical problems, and maintaining customer network, software, and computer equipment related to our ARCH Products. You will require a can-do attitude, a willingness to learn, and at least 3 years of experience in a similar role. A+ and N+ certifications are a minimum requirement.
Responsibilities:
• Troubleshoot and resolve technical issues on the spot
• Provide expert-level technical support to customers
• Maintain and repair customer network, software, and computer equipment
Requirements:
• At least 3 years of experience in a similar role
• A+ and N+ certifications
Growth Opportunities:
We offer a wide variety of hardware and software, with plenty of opportunities for growth within the company. A growth mindset is key and will be rewarded.
Please note that a criminal check is applicable in the last stage of our recruitment process.
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