Customer Experience Advocate Senior

TalentCru is redefining customer care through automation and AI. As a Senior Human Resource Business Partner, you will play a key role in shaping the future of our customer support experience.As part of our Customer Care Automation team, you will work closely with stakeholders to identify opportunities for improvement and drive initiatives that enhance the...

Company OverviewIntrinsic Consulting Services is a Market Leader in the Office Interiors Space, offering a unique opportunity for a vibrant and energetic individual to excel as a Customer Care Consultant.Key ResponsibilitiesDaily customer visits to maintain and strengthen relationships with existing customersMaintaining records on the CRM SystemAssist...

Job Summary:We are seeking a skilled and experienced Insurance Claims Advocate to join our team. As an Insurance Claims Advocate, you will be responsible for proactively contacting customers by telephone and in writing to resolve claims and ensure compliance with agreed quality standards and timescales.Key Responsibilities:* Assess individual customer and...

Job title : Senior State Advocate REF NO: Recruit 2025/29Job Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :An LLB. For serving prosecutors seeking promotion any appropriate legal qualification. At least eight (8) years' post qualification experience in civil and/or...

Job Description: We're looking for a dedicated Senior Customer Experience Advisor to join our team in Cape Town, South Africa. As a Senior Healthcare Customer Service Representative, you'll be part of creating amazing customer experiences while working with our award-winning organization.Key Responsibilities:Resolve escalated or complex calls from...

Cocktail Experience RequiredWe are looking for a highly skilled Cocktail Expert to join our team at Rgbc. As a key member of our team, you will be responsible for promoting and advocating for our liquor brands.Job Requirements:Proven experience as a mixologist in a high-volume or prestigious hospitality setting.Strong knowledge of spirits, cocktails, and...

Job SummaryLlabourwise HR is looking for a Public Policy Analyst and Advocate to join our team.Main DutiesCollaborate with the Department of Home Affairs on Act 49 analysis.Develop SOPs for Act 49, focusing on inclusivity for trans and gender-diverse persons.Advocate for individual rights to change identity documents based on gender...

We are seeking a highly skilled Senior Human Resource Business Partner to lead our customer care automation efforts. As part of our Customer Care Automation team, you will work closely with stakeholders to identify opportunities for improvement and drive initiatives that enhance the user experience.Key responsibilities include:Identifying and advocating for...

Job OverviewMukuru is seeking an experienced professional to lead the development and implementation of customer journey mapping strategies across all touchpoints. The ideal candidate will have a strong understanding of customer needs, behavior, and preferences, as well as experience in designing and optimizing end-to-end customer experiences.Key...

Role OverviewWe are looking for a seasoned Senior Product Manager to lead product innovation, strategy, and execution at TravelLab. This role requires developing high-impact product roadmaps, optimising business processes, and collaborating across teams to deliver scalable and customer-centric solutions.Main ResponsibilitiesProduct Roadmap DevelopmentDefine...

We are seeking a detail-oriented and organized Customer Service Agent to join Daily Maverick. In this role, you will handle customer inquiries, resolve issues, and ensure a smooth service experience.You'll utilize tools like Freshdesk to manage and track support tickets, collaborating with internal teams to provide timely and effective solutions.With strong...

Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Cape Town, South Africa | Posted on 05/03/2025We're hiring We're looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery...

Logimeter is a cutting-edge SaaS company based in Cape Town, South Africa, dedicated to empowering car dealerships to boost their sales performance and revenues through innovative solutions.About the Job DescriptionWe are seeking an exceptional individual to fill the role of Head of Customer Success, responsible for spearheading customer satisfaction,...

Role Overview: As a Commercial Account Manager at Cartrack, you will play a vital role in driving revenue growth and expanding our market share. This requires a skilled and experienced individual who can effectively manage relationships with our fleet customers and identify new opportunities for growth.Key responsibilities: • Develop and implement...

Customer Experience Executive - Portuguese SpeakerLocation: Cape Town, South AfricaContract: Permanent, Full-TimeHours: Sunday - Thursday 8am - 6pmLanguage requirements: Fluent, business-level written and spoken English and Portuguese are essential. Any additional languages will be greatly beneficial.Application Method: Please ensure that you apply with a CV...

Sales and Customer Service Leadership RoleJob Title: Sales and Customer Service Leadership RoleDescription:In this exciting opportunity, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Accountabilities:To develop and implement process improvements to drive efficiency and effectiveness.To...

Job DescriptionWe are seeking a skilled Customer Success Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and success with our MRM Product.Responsibilities:Account Management: Manage a portfolio of customer accounts, developing and...

About Our TeamWe're a dynamic and collaborative team that values innovation and growth.As a Customer Experience Executive, you'll be part of a community that fosters a strong sense of community and accountability.Our team members are talented, ambitious, and passionate individuals who bring energy and enthusiasm to their work every day.What We DoWe provide...