Senior Customer Experience Leader

Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

Are you passionate about delivering exceptional customer experiences? Do you have a strong background in retail management and a proven track record of driving sales growth?About the Role:As a Customer Experience Leader, you will be responsible for developing and implementing strategies to enhance customer engagement and loyaltyYou will be expected to...

Role OverviewThis role plays a pivotal part in driving sales growth and ensuring exceptional customer service within our fast-paced sales team. Whether you have experience as a sales agent or as a team leader, we're looking for someone with a passion for sales and a deep understanding of the tourism industry.ResponsibilitiesKey Responsibilities:Leverage your...

Role SummaryThis is an exciting opportunity to join our team as a Retail Business Development Manager. You will play a key role in driving sales growth and delivering exceptional customer experiences in a boutique environment.The ideal candidate will have 3-5 years of experience in direct customer sales and 2-3 years of professional experience in Retail...

Ambitions Travel Recruitment's client is a renowned destination specialist offering bespoke itineraries and ground handling services throughout Southern Africa.The successful candidate will be responsible for driving sales, leading the reservations team, and ensuring seamless operations. Key responsibilities include building strong client relationships,...

Job Description: We're looking for a dedicated Senior Customer Experience Advisor to join our team in Cape Town, South Africa. As a Senior Healthcare Customer Service Representative, you'll be part of creating amazing customer experiences while working with our award-winning organization.Key Responsibilities:Resolve escalated or complex calls from...

Job title: Customer Experience Team LeaderJob Location: Western Cape, Cape TownDeadline: April 18, 2025Your Purpose...Be the custodian of service and operational communications with all members; ensuring all members receive relevant communications in a timeous and professional way.Oversee the team responsible for service escalations, including specific...

Kuda Technologies Ltd is a pioneering fintech company redefining financial access for millions of Africans. As our Vice President of Operations, you'll play a critical role in shaping the future of African fintech by driving strategic leadership, customer experience excellence, risk management, and operational systems & technology.You'll partner with the...

Job RequirementsCompetenciesLeadership: Provide direction and motivation to the teamCommunication: Facilitate effective communication between team members and other departmentsSales Acumen: Develop and implement sales strategiesCustomer Focus: Ensure exceptional customer serviceEducation and ExperienceUndergraduate degree2-3 years sales and client services...

We are currently seeking a Senior Mobile Team Leader to join our Western Cape team. As part of our dynamic team, you will be responsible for leading the mobile team and ensuring the successful execution of regional mobile betting strategies.Key Tasks:Lead the mobile team and ensure the successful execution of regional mobile betting strategiesManage mobile...

Initiate International is a leading online gaming operator seeking a highly skilled and experienced customer support leader to join our team as the Lead Customer Support Manager. In this role, you will be responsible for leading, mentoring, and developing a high-performing customer support team, and overseeing first and second-line support...

Job title : Customer Experience Team LeaderJob Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Your Purpose...Be the custodian of service and operational communications with all members; ensuring all members receive relevant communications in a timeous and professional way. Oversee the...

COOKED is seeking an experienced hospitality leader to fill the role of Experienced Front of House Restaurant Manager.Duties and Responsibilities:Operational cash handling and reconciliationsSupervising service delivery and ensuring high standardsResponsible for opening and closing proceduresGreeting customers and resolving complaintsProviding comprehensive...

Our purpose is…To change people's lives for the better through wellness. We are passionate about supporting people to lead healthy fulfilled lives by providing a space where they can focus on their physical, mental and social well-being.Our mission is to create an environment where wellness works for everyone. At Virgin Active wellness is not just about...

Job DescriptionThe Customer Experience Lead is responsible for driving mobile digital omnichannel customer engagement based on customer preference and omnichannel strategies. This involves creating a consistent and delightful customer experience across all digital touchpoints of the Shoprite customer journey.ResponsibilitiesDevelop strategic input to...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint,...

About the RoleThis role requires a customer-focused leader who can drive business growth through service excellence.The ideal candidate will have strong coaching skills, 3-6 years of banking experience, and the ability to translate business goals into team and personal objectives. Main ResponsibilitiesServicing ClientsDeliver outstanding client...

We are looking for a Senior Business Leader to join our team at The Recruitment Council.Job DescriptionThe successful candidate will be responsible for leading the strategic direction and overall operations of a prestigious international business.Key Responsibilities:Develop and communicate the company's vision and strategy.Lead business planning, budgeting,...

Job DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...

The RoleThis is an exceptional opportunity to lead our Information Technology team as Senior Software Leader. You will be responsible for driving strategic direction, mentoring engineers, and ensuring timely project delivery.