Senior Customer Experience Advisor

Ensures that customer issues andconcerns are answered efficientlyand effectively. More experienced Advisors may coach others and support the resolutionof escalated complaints inaccordance withbusiness, policy and legal requirements.Job DescriptionRole:VMO2 pay Monthly Customer AdvisorRole ObjectiveAs a Customer Service Advisor at Virgin Media O2 (VMO2) you...

Senior Legal AdvisorMarket-related Salary PackageCape TownRole PurposeA leading renewable energy solutions provider is seeking a Senior Legal Advisor to play a key role in shaping the legal framework of its energy trading and aggregation business. This role involves drafting, negotiating, and managing complex commercial agreements, including Energy Supply...

Senior Legal AdvisorMarket-related Salary PackageCape TownRole PurposeA leading renewable energy solutions provider is seeking a Senior Legal Advisor to play a key role in shaping the legal framework of its energy trading and aggregation business. This role involves drafting, negotiating, and managing complex commercial agreements, including Energy Supply...

Role OverviewFidelity Services Group (Pty) Ltd is seeking a highly skilled Senior Communications Advisor to provide strategic communications advice and support to our business units. The ideal candidate will have a solid understanding of the industry and a proven track record of developing and executing successful communications campaigns.Provide strategic...

We are looking for a Senior Cloud Advisor with expertise in financial modeling to join our team. As a Senior Cloud Advisor, you will help our customers shape their IT strategies and financial models, and quantify both the cost and value benefits of running applications in the cloud. You will work closely with our sales teams to engage prospective customers,...

O2 is one of the biggest cellular networks in the UK, and we are seeking a Senior Client Advisor to join our team. As a key member of our customer service team, you will be responsible for ensuring that customer issues and concerns are answered efficiently and effectively.Your primary responsibility will be to provide excellent service with a focus on doing...

Growth One Direct Marketing seeks an Entry-Level Financial Service Agent with a passion for delivering exceptional customer experiences and providing top-notch financial guidance. The successful candidate will possess a unique blend of technical expertise and interpersonal skills.About the Role:This position involves working closely with senior advisors to...

Job OverviewMukuru is seeking an experienced professional to lead the development and implementation of customer journey mapping strategies across all touchpoints. The ideal candidate will have a strong understanding of customer needs, behavior, and preferences, as well as experience in designing and optimizing end-to-end customer experiences.Key...

Growth One Direct Marketing invites applications from motivated Entry-Level Financial Service Agents who share our commitment to delivering unparalleled customer experiences and expert financial guidance. If you're passionate about helping clients achieve their financial objectives, we encourage you to apply for this exciting opportunity.About the...

Role OverviewWe are looking for a seasoned Senior Product Manager to lead product innovation, strategy, and execution at TravelLab. This role requires developing high-impact product roadmaps, optimising business processes, and collaborating across teams to deliver scalable and customer-centric solutions.Main ResponsibilitiesProduct Roadmap DevelopmentDefine...

Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

Job SummaryConvergys is a leading provider of customer management services, dedicated to delivering exceptional results through its people, technology, and innovative approach.About the JobWe are currently seeking a highly skilled Global Customer Support Advisor to join our dynamic team in Cape Town. In this critical role, you will be responsible for...

Job DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...

Cape Town, South Africa | Posted on 05/03/2025We're hiring We're looking for a smart, innovative Customer Experience Agent to join our team and help us ensure that our customers have a consistently excellent and delightful experience whenever they engage with us. Join us and be part of a fast-growing business that is disrupting the e-commerce delivery...

Logimeter is a cutting-edge SaaS company based in Cape Town, South Africa, dedicated to empowering car dealerships to boost their sales performance and revenues through innovative solutions.About the Job DescriptionWe are seeking an exceptional individual to fill the role of Head of Customer Success, responsible for spearheading customer satisfaction,...

Customer Experience Executive - Portuguese SpeakerLocation: Cape Town, South AfricaContract: Permanent, Full-TimeHours: Sunday - Thursday 8am - 6pmLanguage requirements: Fluent, business-level written and spoken English and Portuguese are essential. Any additional languages will be greatly beneficial.Application Method: Please ensure that you apply with a CV...

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Cape Town.Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced.Requirements:Minimum of 3...

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Cape Town.Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced.Requirements:Minimum of 3...

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Cape Town.Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced.Requirements:Minimum of 3...

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Cape Town.Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced.Requirements:Minimum of 3...