Customer Experience Advocate

Job OverviewWe are seeking a skilled leader to join our team as a Supervisor. As a key member of our leadership team, you will be responsible for leading a group of advocates and ensuring that they deliver exceptional customer experiences.ResponsibilitiesSupervise the daily activities of a team of front-line advocates, actively interacting with and providing...

A key opportunity for a charismatic and customer-focused professional to join NielsenIQ as a Sales and Customer Advocate.This role requires someone who can effectively maintain and strengthen relationships with existing customers, providing excellent customer service and support.The ideal candidate will have a valid Code 8 driver's license and reliable motor...

We are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...

Job Summary:We are seeking a skilled and experienced Insurance Claims Advocate to join our team. As an Insurance Claims Advocate, you will be responsible for proactively contacting customers by telephone and in writing to resolve claims and ensure compliance with agreed quality standards and timescales.Key Responsibilities:* Assess individual customer and...

Team Leader PositionWe are seeking a highly motivated and experienced team leader to join our team as a Supervisor. In this role, you will be responsible for overseeing a group of advocates and ensuring that they deliver exceptional customer experiences.Main ResponsibilitiesSupervise the daily activities of a team of front-line advocates, actively...

About the RoleWe are looking for a highly skilled AWS Technical Advocate to join our support team. As a key member of our team, you will be responsible for providing expert-level technical support to our customers, helping them to achieve their business goals by leveraging AWS services.About YouYou have 4+ years of technical support experience and a strong...

Cocktail Experience RequiredWe are looking for a highly skilled Cocktail Expert to join our team at Rgbc. As a key member of our team, you will be responsible for promoting and advocating for our liquor brands.Job Requirements:Proven experience as a mixologist in a high-volume or prestigious hospitality setting.Strong knowledge of spirits, cocktails, and...

We are seeking a detail-oriented and organized Customer Service Agent to join Daily Maverick. In this role, you will handle customer inquiries, resolve issues, and ensure a smooth service experience.You'll utilize tools like Freshdesk to manage and track support tickets, collaborating with internal teams to provide timely and effective solutions.With strong...

About this JobAudible seeks a seasoned Senior Support Engineer to join its support organization. As a key member of the team, you will be responsible for driving technical solutions, delivering exceptional customer experiences, and contributing to business growth.Key ResponsibilitiesProvide technical leadership to cross-functional teams, driving the...

NielsenIQ seeks a skilled and results-driven Client Support Specialist to join our team.This role involves daily customer visits to maintain and strengthen relationships with existing customers, ensuring their needs are met and exceeding their expectations.The ideal candidate will have excellent communication skills, be computer literate, and possess a valid...

This position is within the Ghost Practice team where we design software to relieve the administrative burden that all legal practices are faced with, thus enabling staff to be more productive.Key SkillsAbility to effectively communicate verbally and in writing.Knowledge of customer service principles and practices.Proper phone etiquette and effective...

Role Overview: As a Commercial Account Manager at Cartrack, you will play a vital role in driving revenue growth and expanding our market share. This requires a skilled and experienced individual who can effectively manage relationships with our fleet customers and identify new opportunities for growth.Key responsibilities: • Develop and implement...

About Our TeamWe're a dynamic and collaborative team that values innovation and growth.As a Customer Experience Executive, you'll be part of a community that fosters a strong sense of community and accountability.Our team members are talented, ambitious, and passionate individuals who bring energy and enthusiasm to their work every day.What We DoWe provide...

Job title : Senior State Advocate REF NO: Recruit 2025/29Job Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :An LLB. For serving prosecutors seeking promotion any appropriate legal qualification. At least eight (8) years' post qualification experience in civil and/or...

Career Advancement OpportunityTTEC is committed to helping our employees grow and develop their careers. As a Supervisor, you will have the opportunity to take on new challenges and responsibilities, advancing your career in a dynamic and supportive environment.Key AccountabilitiesLead and motivate a team of advocates to deliver exceptional customer...

Job Description:The Customer Experience Strategist role at Mukuru involves developing and implementing customer-centric strategies to enhance the overall experience across all touchpoints. Key responsibilities include designing, implementing, and optimizing the end-to-end customer journey, analyzing customer interactions, and identifying key pain points and...

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

As the Shoprite Group of Companies expands its services across brands, the Customer Contact Centre plays a key role in customer experience. The purpose of this role is to provide leadership and operational excellence in the evolution of our service delivery.The Customer Experience Manager manages all aspects of the Customer Contact Centre, including the...

@home is seeking a Customer Experience Manager to join our dynamic retail team.In this role, you'll be responsible for leading the development and implementation of strategies to enhance customer satisfaction, loyalty, and retention.About the RoleYou will play a critical role in creating a customer-centric culture within our stores, ensuring that every guest...

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...