Customer Service Advocate
1 day ago
We are seeking a detail-oriented and organized Customer Service Agent to join Daily Maverick. In this role, you will handle customer inquiries, resolve issues, and ensure a smooth service experience.
You'll utilize tools like Freshdesk to manage and track support tickets, collaborating with internal teams to provide timely and effective solutions.
With strong communication skills, a problem-solving mindset, and a qualification in a relevant field, you'll be a valuable asset to our team.
- Manage customer inquiries and resolve issues
- Collaborate with internal teams to provide timely solutions
- Utilize tools like Freshdesk for support ticket management
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Insurance Claims Advocate
21 hours ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeJob Summary:We are seeking a skilled and experienced Insurance Claims Advocate to join our team. As an Insurance Claims Advocate, you will be responsible for proactively contacting customers by telephone and in writing to resolve claims and ensure compliance with agreed quality standards and timescales.Key Responsibilities:* Assess individual customer and...
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Advocate Team Lead and Performance Coach
7 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeTeam Leader PositionWe are seeking a highly motivated and experienced team leader to join our team as a Supervisor. In this role, you will be responsible for overseeing a group of advocates and ensuring that they deliver exceptional customer experiences.Main ResponsibilitiesSupervise the daily activities of a team of front-line advocates, actively...
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Customer Service Advocate
1 day ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeOur MissionWe strive to be a strategic partner for our clients, delivering innovative solutions that enhance their business performance. Our mission is to provide exceptional service, leveraging our domain expertise and operational excellence to drive business results. In doing so, we aim to build long-term relationships with our clients, fostering a culture...
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AWS Technical Advocate
6 days ago
Cape Town, Western Cape, South Africa ENGINEERINGUK Full timeAbout the RoleWe are looking for a highly skilled AWS Technical Advocate to join our support team. As a key member of our team, you will be responsible for providing expert-level technical support to our customers, helping them to achieve their business goals by leveraging AWS services.About YouYou have 4+ years of technical support experience and a strong...
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Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeCareer Advancement OpportunityTTEC is committed to helping our employees grow and develop their careers. As a Supervisor, you will have the opportunity to take on new challenges and responsibilities, advancing your career in a dynamic and supportive environment.Key AccountabilitiesLead and motivate a team of advocates to deliver exceptional customer...
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Leadership Role for Customer Experience
7 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob OverviewWe are seeking a skilled leader to join our team as a Supervisor. As a key member of our leadership team, you will be responsible for leading a group of advocates and ensuring that they deliver exceptional customer experiences.ResponsibilitiesSupervise the daily activities of a team of front-line advocates, actively interacting with and providing...
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Sales and Customer Advocate
6 days ago
Cape Town, Western Cape, South Africa NielsenIQ Full timeNielsenIQ seeks a skilled and results-driven Client Support Specialist to join our team.This role involves daily customer visits to maintain and strengthen relationships with existing customers, ensuring their needs are met and exceeding their expectations.The ideal candidate will have excellent communication skills, be computer literate, and possess a valid...
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Customer Experience Advocate
3 days ago
Cape Town, Western Cape, South Africa Intrinsic Consulting Services Full timeCompany OverviewIntrinsic Consulting Services is a Market Leader in the Office Interiors Space, offering a unique opportunity for a vibrant and energetic individual to excel as a Customer Care Consultant.Key ResponsibilitiesDaily customer visits to maintain and strengthen relationships with existing customersMaintaining records on the CRM SystemAssist...
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Customer Support Advocate
7 days ago
Cape Town, Western Cape, South Africa Dye & Durham Corporation Full timeThis position is within the Ghost Practice team where we design software to relieve the administrative burden that all legal practices are faced with, thus enabling staff to be more productive.Key SkillsAbility to effectively communicate verbally and in writing.Knowledge of customer service principles and practices.Proper phone etiquette and effective...
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Customer Success Advocate
7 days ago
Cape Town, Western Cape, South Africa Amazon Full timeAbout this JobAudible seeks a seasoned Senior Support Engineer to join its support organization. As a key member of the team, you will be responsible for driving technical solutions, delivering exceptional customer experiences, and contributing to business growth.Key ResponsibilitiesProvide technical leadership to cross-functional teams, driving the...
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Legal Advocate for Family Matters
5 days ago
Cape Town, Western Cape, South Africa Simon Dippenaar & Associates Full timeDedicated Family Law Attorney WantedAn exciting opportunity exists for an experienced Attorney to join our Family Law and Litigation team. We seek a highly skilled professional with expertise in family law and litigation procedures.Primary Duties:Manage family law cases, including advising clients on their rights and obligations.Develop and implement...
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Customer Success Advocate
21 hours ago
Cape Town, Western Cape, South Africa Cartrack Full timeRole Overview: As a Commercial Account Manager at Cartrack, you will play a vital role in driving revenue growth and expanding our market share. This requires a skilled and experienced individual who can effectively manage relationships with our fleet customers and identify new opportunities for growth.Key responsibilities: • Develop and implement...
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Customer Support Specialist
2 days ago
Cape Town, Western Cape, South Africa ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbH:We are a leading BPO company specializing in digital solutions for various industries.We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.Job Description:ResponsibilitiesProvide prompt and professional support via phone, email, chat, and social...
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Technical Advocate for Cloud Services
7 days ago
Cape Town, Western Cape, South Africa Amazon Full timeKey ResponsibilitiesAs a Database Engineer - Customer Success, you will play a crucial role in supporting our customers' mission-critical applications hosted on the Amazon Web Services (AWS) platform. Your responsibilities will include:Ensuring the optimal performance, availability, and security of database systems.Providing expert-level support and...
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Customer Marketing Manager
2 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeInternational market leader in Premium brands is seeking to employ a CMM to join their ever growing teamDevelop, implement and analyze customized shopper marketing plans on different brands toward all wholesale, pharmacy, groceries and forecourts customers to meet the companys business goals and to reach each sell-in / sell-out target throughout the year.Key...
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Customer Experience Manager
6 days ago
Cape Town, Western Cape, South Africa NielsenIQ Full timeA key opportunity for a charismatic and customer-focused professional to join NielsenIQ as a Sales and Customer Advocate.This role requires someone who can effectively maintain and strengthen relationships with existing customers, providing excellent customer service and support.The ideal candidate will have a valid Code 8 driver's license and reliable motor...
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Portuguese Speaking Customer Advocate
21 hours ago
Cape Town, Western Cape, South Africa Protect Group Full timeAbout Our TeamWe're a dynamic and collaborative team that values innovation and growth.As a Customer Experience Executive, you'll be part of a community that fosters a strong sense of community and accountability.Our team members are talented, ambitious, and passionate individuals who bring energy and enthusiasm to their work every day.What We DoWe provide...
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Customer Service
4 weeks ago
Cape Town, Western Cape, South Africa Ground One Direct Marketing Full timeWe are seeking a friendly, professional, and customer-oriented individual to join our customer service team. The Customer Service Representative will be responsible for providing excellent service and support to customers, ensuring that inquiries, issues, and complaints are addressed promptly and effectively. This position requires strong communication...
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Customer Service
1 week ago
Cape Town, Western Cape, South Africa Ground One Direct Marketing Full timeWe are seeking a friendly, professional, and customer-oriented individual to join our customer service team. The Customer Service Representative will be responsible for providing excellent service and support to customers, ensuring that inquiries, issues, and complaints are addressed promptly and effectively. This position requires strong communication...
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Cape Town, Western Cape, South Africa National Prosecuting Authority Full timeJob title : Senior State Advocate REF NO: Recruit 2025/29Job Location : Western Cape, Cape TownDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :An LLB. For serving prosecutors seeking promotion any appropriate legal qualification. At least eight (8) years' post qualification experience in civil and/or...