Business Development Manager
7 days ago
At Access Bank Plc, we are committed to delivering exceptional customer service and driving business growth. As a Relationship Manager- Commercial Banking, you will play a key role in ensuring the profitability and growth of our clients' businesses.
About the Role
- Develop and execute strategies to drive business growth and improve customer satisfaction.
- Work closely with Operational Bankers to ensure that customers' lending needs are met and portfolio is 100% self-funded through the attraction of correctly priced deposits.
- Identify and capitalize on cross-selling and up-selling opportunities to increase revenue streams.
- Achieve non-interest revenue targets and continuously improve turnaround times.
Key Responsibilities
- Client Engagement: Conduct regular customer visits and maintain strong relationships with clients to ensure their needs are met.
- Client Satisfaction: Ensure zero valid complaints from customers and address any issues promptly.
- Risk Management: Ensure risk metrics stay within set parameters for the portfolio and support Operational Bankers in all risk-related credit issues.
- Compliance: Adhere to AML/KYC, market conduct, and customer experience policies, as well as complete all compliance training.
Requirements
- Relevant degree and FAIS RE5 competence.
- Minimum 10 years of general banking experience and 5 years as a Relationship Manager in medium/large segment.
- Credit experience is a must, along with proficiency in Excel, Word, and Outlook.
- Strong communication, teamwork, resilience, stress tolerance, integrity, and work ethic skills.
Competencies
- Innovation, entrepreneurship, and digital appreciation are highly valued.
Benefits
- Medical aid, provident fund, group life cover, income disability cover, funeral cover, and training & development opportunities.
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