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Business Development Manager

1 week ago

East London, Eastern Cape, South Africa Pllp Full time

Pllp is looking for a dynamic and experienced Retail Area Lead to oversee and manage multiple retail franchise outlets. The ideal candidate will possess strong leadership and people management skills, excellent communication and interpersonal abilities, and the ability to work under pressure and meet deadlines.

Responsibilities:

  • Operational Oversight: Ensure that all retail outlets are operating efficiently and effectively, meeting sales targets and providing exceptional customer service.
  • Sales Growth: Analyze sales figures and implement necessary actions to improve performance, driving sales growth and profitability.
  • Team Development: Recruit, train, and mentor store managers and staff, conducting performance evaluations and providing ongoing feedback and development.
  • Customer Experience: Maintain high standards of customer service across all outlets, addressing customer complaints and resolving issues promptly.
  • Inventory Control: Monitor inventory levels and ensure adequate stock availability, implementing inventory control measures to minimize shrinkage.
  • Compliance and Risk Management: Ensure compliance with health, safety, and security standards, adhering to legal and regulatory requirements.
  • Financial Management: Manage budgets and financial plans for each outlet, reviewing financial reports and implementing cost-saving measures.
  • Marketing and Promotion: Coordinate marketing campaigns and promotions to drive sales, collaborating with the marketing team to develop and execute local marketing strategies.
  • Reporting and Analysis: Prepare and present regular reports on store performance, sales, and operational issues to the Regional Manager.