Warranty Claims and Costing Specialist
3 weeks ago
- Manage and process all warranty claims in accordance with established policies and procedures.
- Handle costing and invoicing for all job cards in line with OEM and corporate guidelines.
- Collaborate with the service department and Head Office to address any costing and warranty-related concerns.
- Oversee the administration and return of defective parts to the manufacturer as necessary.
- Engage with customers regarding their claims.
- Prepare daily, weekly, and monthly reports on warranty claims activities.
- Conduct audits to ensure compliance.
- Perform general administration related to daily invoicing tasks.
- High School Diploma (Matric).
- At least 3 years of experience in warranty claims within a Franchise Motor Dealership.
- Proficient in Autoline, Kerridge, or Evolve software.
- Strong attention to detail and excellent administrative skills.
- Exceptional customer service abilities.
- Effective interpersonal and communication skills.
- Knowledgeable in analysis and report writing.
#Advance Your Career
If your qualifications align with the majority of the requirements outlined, we encourage you to consider this opportunity.
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