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Claims and Invoicing Specialist

2 months ago

Pinetown, KwaZulu-Natal, South Africa Mototeam (Pty) Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Warranty and Costing Clerk at Mototeam (Pty) Ltd. The successful candidate will be responsible for processing warranty claims, costing and invoicing job cards, and administering defective parts.

Key Responsibilities
  • Warranty Claims Processing: Process all warranty claims in accordance with company policies and procedures.
  • Costing and Invoicing: Accurately cost and invoice job cards in line with OEM and group policy requirements.
  • Part Administration: Administer and return defective parts to manufacturers as needed.
  • Customer Liaison: Liaise with customers regarding claims and provide excellent customer service.
  • Reporting and Analysis: Prepare daily, weekly, and monthly reports on warranty claims activity and analyze data to identify trends and areas for improvement.
  • Administrative Support: Provide general administrative support for day-to-day invoices and other tasks as required.
Requirements
  • Qualifications: Matric certificate
  • Experience: Minimum of 3 years' experience in warranty claims within a franchise motor dealership
  • Technical Skills: Proficient in Autoline, Kerridge, or Evolve software
  • Soft Skills: Strong attention to detail, excellent communication and interpersonal skills, and good customer care skills