Sales and Product Onboarding Specialist

2 weeks ago


Parktown North, Gauteng, South Africa Placement Point Full time
About Placement Point

A well-established company based in Bryanston is seeking a highly skilled Sales Administrator to join their team. With a strong focus on sales administration functions, this role requires an individual who can provide excellent support to the sales team while also managing product-related projects.

Key Responsibilities

The successful candidate will be responsible for:

  • Product Administration Support:
  • Drafting business cases and managing product changes, including collating data and managing email campaigns;
  • Preparing weekly reports on internal product-related projects and maintaining contacts databases for email campaigns;
  • Managing internal and external communication for product changes, including price changes;
  • Dispatching tickets to correct resources to assist with product onboarding;
  • Sales Administration Functions:
  • Providing sales team assistance with regards to ticket creation and follow-ups, opportunity conversion, and management;
  • Ensuring checklist completion by account managers, formatting product code line items, and creating/attaching configuration files;
  • Sending required product documentation to clients and handling escalations where necessary;
  • Processing client cancellations and service re-alignments, dispatching tickets from the sales board, and providing backup support to other administrators when needed.
Requirements

To succeed in this role, you will need:

  • Education and Experience:
  • MATRIC qualification; tertiary qualification would be an added advantage;
  • 2-5 years of experience in an ICT-related position or industry;
  • Experience with feasibility tools would be beneficial.
  • Skills and Competencies:
  • Excellent communication (verbal and written) skills;
  • Ability to work in a high-pressure and fast-paced environment;
  • Capacity to meet deadlines and work overtime when required;
  • Strong sense of accountability, process orientation, and task/time management skills;
  • High attention to detail and computer literacy in MS Office.
Estimated Salary

R520,000 - R650,000 per annum, depending on qualifications and experience.



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