Sales and Product Onboarding Specialist
2 weeks ago
A well-established company based in Bryanston is seeking a highly skilled Sales Administrator to join their team. With a strong focus on sales administration functions, this role requires an individual who can provide excellent support to the sales team while also managing product-related projects.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Product Administration Support:
- Drafting business cases and managing product changes, including collating data and managing email campaigns;
- Preparing weekly reports on internal product-related projects and maintaining contacts databases for email campaigns;
- Managing internal and external communication for product changes, including price changes;
- Dispatching tickets to correct resources to assist with product onboarding;
- Sales Administration Functions:
- Providing sales team assistance with regards to ticket creation and follow-ups, opportunity conversion, and management;
- Ensuring checklist completion by account managers, formatting product code line items, and creating/attaching configuration files;
- Sending required product documentation to clients and handling escalations where necessary;
- Processing client cancellations and service re-alignments, dispatching tickets from the sales board, and providing backup support to other administrators when needed.
To succeed in this role, you will need:
- Education and Experience:
- MATRIC qualification; tertiary qualification would be an added advantage;
- 2-5 years of experience in an ICT-related position or industry;
- Experience with feasibility tools would be beneficial.
- Skills and Competencies:
- Excellent communication (verbal and written) skills;
- Ability to work in a high-pressure and fast-paced environment;
- Capacity to meet deadlines and work overtime when required;
- Strong sense of accountability, process orientation, and task/time management skills;
- High attention to detail and computer literacy in MS Office.
R520,000 - R650,000 per annum, depending on qualifications and experience.
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