Bid Specialist

**ROLE PURPOSE**

To provide administrative & office support within the Sales & Marketing Solutions department, as well as reaching out to potential and existing clients over the telephone to offer our products and service offerings.

**MAIN OUTPUTS**
- Receipt of complete RFIs, RFQs & database registrations as requested by the Solutions department
- Update and maintain an accurate sales database of all submitted bids, pending, won or lost
- Receive and complete Request for Information, Request for Qualification and database registrations as requested by various key stakeholders, in Sales, Key Accounts and Operations.
- Provide the Solutions team with a full range of administrative support to assist with the sales success of the company.
- Ensure all sales and administration related business processes are documented and updated regularly
- Effective supplier/customer relationship both internal and external
- Co-ordinate meetings within the Sales & Marketing Solutions department
- Assisting in resolving customer complaints/disputes
- Reach out to existing and potential customers to present our product and service offering
- Present products or services over the phone as well as deal with complaints and doubts
- Direct prospects and lead to the Sales & Marketing Tender Team
- Ensures understanding of our products and service offerings
- Maintain an update Solutions Pipeline and follow-up with the customer on the progress of all bids submitted

**QUALIFICATIONS AND SKILLS**

**_ The Applicant must meet the following requirements:_**
- National Diploma / National Certificate in Sales & Marketing
- Matric (Senior Certificate)
- Valid Driver’s License
- 1-3 years relevant experience conducting administrative duties within Sales & Marketing
- Office Administration & Customer Service
- MS Word, MS Excel & MS Outlook

**FUNDAMENTAL COMPETENCIES**
- Result Oriented
- Attentive To Detail
- Stress Tolerant
- Good Written Communication
- Customer/Client Focused
- Ability To Dealing With Ambiguity
- Interactive Reasoning
- Planning & Scheduling
- Teamwork
- Relationship Building
- Good Listening Skills
- Excellent Oral Communication