Learning and Development Administrator

7 months ago

Johannesburg, South Africa Project Management Connection Full time

**Overall job purpose**:
**Responsibilities**
- Develop and manage the project plans, repository, and sharing of access with internal and external stakeholders for all programmes that need to be managed.
- Develop project plans for all projects, update plans, distribute action items and follow up, and ensure version control.
- Scheduling recurring and ad-hoc meetings for all programmes
- Work with the Manager to create programme reports for each intake that contribute to the scorecard and report
- Track all data and stats for programmes and students
- Co-create and manage programme calendars
- Co-create and support orientation, graduations, SME sessions, and faculty sessions
- Help to drive project outcomes and deadlines through project plans, action items, and follow-ups.
- Coordinates and collaborates solutions for challenges.
- Manages the Academy inbox with Learning and Development Specialist
- Solves for or escalates technical and content queries.
- Assists with planning, implementation and management of new learning projects which may include for example new learning platforms.
- Understand finance systems and process flows.
- Works with the registration system and processes registrations
- Engages with students, their companies finance and procurement teams and Finance to raise and process invoices.
- Tracks progress of registrations against targets and engages with manager around marketing of programmes
- Processes marksheets, statement of results, certificate lists for graduation
- Understands programme architecture and provide insights on improvements and changes
- Support faculty and students
- Understands the assessment process
- Understands procurement policy and manages the processing of invoices through requisitions. Ensures timeous payment of faculty.
- Manages multiple stakeholders' needs, priorities and expectations through strong communication and interpersonal skills.
- Ad-hoc admin related to all projects the Industry Learning and Capacity building team manage

**Key attributes**

**Education and experience**
- 5+ years of experience as a learning or faculty administrator
- Relevant project coordination experience will be advantageous.
- Experience in student Learning Management Systems or Student Information Systems
- A relevant tertiary qualification from a recognised Institution

**Knowledge**:

- Strong knowledge of project management tools
- Knowledge of various components of event planning
- Strong facilitation presentation knowledge and skills to run with meetings, develop action plans, report and raise risks.

**Skills**
- Strong attention to detail.
- Project Management Skills.
- Strong stakeholder management and communication.
- Analytical thinking and problem solving - with a future focus (not only solving for the now).
- Detail-oriented and committed to a high level of accuracy.
- Personal organisation and time management discipline.
- Good communications skills (verbal and written).
- Good interpersonal and consultative skills.
- Strong facilitation & presentation skills.
- Team orientation with ability to motivate others towards performance.
- Ability to work independently.
- Ability to work under pressure and on multiple priorities as the same time.
- Demonstrating resilience.

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