Learning and Development Administrator

7 months ago

Johannesburg, South Africa The Payments Association of South Africa (PASA) Full time

**Overall job purpose**

**Responsibilities**:

- Develop and manage the project plans, repository, and access sharing with internal and external stakeholders for all programmes that need to be managed.
- Develop project plans for all projects, update plans, distribute action items, follow up, and ensure version control.
- Schedule recurring and ad-hoc meetings for all programmes.
- Work with the line manager to create programme reports for each intake that contribute to the scorecard and PASA report.
- Track all data and stats for programmes and students.
- Co-create and manage programme calendars.
- Co-create and support orientation, graduations, Subject Matter Experts (SME) sessions, and faculty sessions.
- Help to drive project outcomes and deadlines through project plans, action items, and follow-ups.
- Coordinates and collaborates solutions for challenges.
- Manages the Academy inbox with Learning and Development Specialist
- Solves for or escalates technical and content queries.
- Assists with planning, implementation and management of new learning projects which may include for example new PASA learning platforms.
- Understand finance systems and process flows.
- Understands procurement policy, and manages the processing of invoices through requisitions. Ensures payment of faculty timeously.
- Manages multiple stakeholders' needs, priorities and expectations through strong communication and interpersonal skills.
- Ad-hoc admin related to all projects the Industry Learning and Capacity building team management

**Key attributes**:
**Education and experience**
- 5+ years of experience as a learning or faculty administrator
- Relevant project co-ordination experience will be advantageous
- Experience in student Learning Management Systems or Student Information Systems
- A relevant tertiary qualification from a recognised Institution

**Knowledge**:

- Strong knowledge of project management tools
- Knowledge of various components of event planning
- Strong facilitation presentation knowledge and skills to run meetings, develop action plans, report and raise risks

**Skills**
- Strong attention to detail
- Project Management Skills
- Strong stakeholder management and communication
- Analytical thinking and problem-solving - with a future focus (not only solving for the present)
- Detail-oriented and committed to a high level of accuracy.
- Personal organisation and time management discipline.
- Good communication skills (verbal and written).
- Good interpersonal and consultative skills.
- Strong facilitation and presentation skills.
- Team orientation with the ability to motivate others towards performance.
- Ability to work independently.
- Ability to work under pressure and on multiple priorities simultaneously.
- Demonstrating resilience.

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