Recruiter - Customer Service

6 days ago

Cape Town, South Africa takealot.com Full time

We are a young, dynamic, hyper growth company looking for smart, creative, hard
- working people with integrity to join us. We offer a market related, Total Remuneration Package, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great

**You will report to the **HR Business Partner - Customer Service**

**The responsibilities will include**:

- Proactively build a recruitment pipeline for high-impact roles/critical roles
- Take ownership of the Festive Recruitment including screening, interviews, and onboarding
- Proven experience in partnering effectively with all types of teams and levels of professionals
- Prepare relevant recruitment reports in order to enhance the recruitment process and practices
- Responsible for selection and definition of attraction strategy, to include online advertising, CV mining and attending recruitment events as and when relevant for the business
- Partner with the talent team to align and implement best practice to improve the recruitment process
- Partner with HR for the running of learnership programs from recruitment to completion
- Onboarding and Offboarding survey to understand where improvement in the employee experience can be improved
- Understand and align with the EE objectives for the current EE plan
- Report on a weekly and monthly basis on Greenhouse to provide expert intel on recruitment and pipelines

**To Be Successful In This Role, You Will Be**
- Self-driven. You'll drive the process from end-to end with solid follow-through
- Solution-driven. You have a keen eye for identifying areas of improvement and are proactive about driving towards a solution
- Confident at partnering with hiring managers

**Qualifications and Experience**:

- Senior Certificate or Higher
- 12 months Customer Service experience
- Solid exposure to the recruiting experience in a call centre environment
- MS Office
- including Word, Excel, PowerPoint, and Outlook

**The Environment**:

- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
- We are short on ego and high on output
- We are doers and not only thinkers, it's all in the execution after all
- We love what we do and what we are creating

We seek to Employ an **Extra Ordinary Mind **who
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- thinks like an owner of the business.
- is **SMART**, has **INTEGRITY** and is **HARDWORKING**

If you meet the above you are an **Extraordinary Mind **so come and join us
- Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._

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