Inbound Customer Service Advisor

n this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while managing the lifecycle of claims is...

This role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...

About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our EXL Service team in Cape Town. As a key member of our operations, you will be responsible for delivering exceptional customer experiences while handling INBOUND insurance queries.Key Responsibilities:Ensure a positive customer experience through accurate and timely issue...

We are seeking a highly skilled Customer Service Advisor to join our team at EXL Service. This is an exciting opportunity for individuals who have a passion for delivering exceptional customer service and possess excellent communication skills.About the RoleIn this role, you will be responsible for receiving and reviewing fax images, starting data entry in...

We are seeking a skilled Insurance Customer Service Representative to join our team at EXL Service. As an essential member of our operations, you will be responsible for handling inbound insurance queries with professionalism and accuracy.The ideal candidate will have strong customer service skills, excellent communication abilities, and the ability to work...

About EXL ServiceWe are a leading player in the utilities industry, with a strong presence in the UK market. Our team is dedicated to providing exceptional customer service, and we're looking for a skilled professional to join us.Job SummaryWe are seeking an experienced Customer Support Specialist to manage inbound and outbound calls, providing high-quality...

About the Role:As a Customer Service Specialist at EXL Service, you will play a vital role in delivering exceptional customer experiences through inbound insurance queries.Key Responsibilities:Ensure a positive customer experience by providing timely and effective solutions to their inquiries.Process new business, renewals, amendments, and cancellations of...

Job Description:We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the Role:To manage and excel in the utilities industry and existing markets of the UK.Provide excellent customer service through managing majorly inbound and very few outbound calls.Requirements:6-12 months of call centre experience.Matrik...

Job SummaryThis is an exciting opportunity for a Customer Support Professional to join EXL Service in Cape Town, South Africa. The successful candidate will have excellent customer service skills and experience working in a call centre environment.About the RoleWe are seeking a highly skilled and experienced Customer Support Professional to manage inbound...

**Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you an excellent communicator with exceptional telephone manner? Are you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Cape Town team of bubbly beings who bring fun to work every day!- You’ll be joining our...

Job DescriptionThis role involves excelling in the utilities industry and existing markets of the UK Market. The position requires a combination of providing excellent customer service, managing majorly inbound calls for customers to handle service of high standards.The ideal candidate will have 6-12 months call centre experience, a Matric clear credit...

We are seeking an experienced Customer Support Specialist to join our team at EXL Service. This role involves managing and excelling in the utilities industry, focusing on delivering exceptional customer service to our clients.Key ResponsibilitiesManage inbound and outbound calls to provide high-quality service to customersWork with a team to resolve...

Job Description:We are seeking a highly skilled Customer Service Professional to join our team at EXL Service. In this role, you will play a critical part in handling inbound insurance queries, ensuring that our clients receive exceptional service and support.About the Role:This is a full-time position with a rotational shift of 9 hours from 2 pm to 3 am....

A collections agent will play a crucial role in our collection team working with customers whose accounts have fallen into arrears . Theyll help customers navigate their financial journey while empowering them to become better and move forward with credit. They'll engage with customers via the telephone, both inbound and outbound, providing assistance,...

About EXL ServiceEXL Service is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking an experienced Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for providing top-notch support to our clients and...

**CX Agents Required to start Immediately** We are currently seeking CX Agents to provide a telephone-based sales booking service. The successful sales agent key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximized thoroughly. To provide help, advice, and guidance to new and existing customers, so...

Job OverviewWe are seeking a skilled Insurance Customer Experience Specialist to join our team at EXL Service.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring a positive experience for clients.Process new business, renewals, amendments, and cancellations of policies, maintaining accuracy of customer data.Identify...

Job Title: Customer Experience ManagerAt EXL Service, we are seeking an experienced customer service professional to join our team as a Customer Experience Manager. This role will play a critical part in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Responsibilities:Manage and excel in the...

Job OverviewmPower People Solutions seeks a skilled Multilingual Inbound Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and the ability to provide top-notch customer service.About the RoleThis is a unique opportunity to work in a dynamic environment where you will be responsible for:Providing...

**Job Advert** Are you an excellent communicator with exceptional telephone manner? Are you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Cape Town team of bubbly beings who bring fun to work every day! You’ll be joining our fun-loving global community of more than 120,000 passionate people who work...