Servicenow Specialist

3 days ago


Johannesburg, South Africa HumanTouch Recruitment Full time

ServiceNow Specialist

Experience in one or more of the following areas:

- Systems integration of SaaS/ platform solutions
- Understanding of ServiceNow, Salesforce, Pegasystems, or other leading CRM or platforms solutions
- Managing relationships, operating procedures, and service level agreements with clients and Co-Workers
- Customer Relationship Management (CRM)
- Business Process Management (BPM) / Business Process Design
- Wedsite design and human-computer interaction (user experience)
- Development and delivery of ServiceNow training
- Angular JS, Apache, and or Jelly Scripting
- Web Services Integration (SOAP, REST, JSON)
- System/Process Automation (Orchestration)
- Experience implementing systems using the Agile/Scrum methodology
- Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
- Designing and implementing IT and Non-IT related process workflows, procedures, and technical standards
- Vendor certification(s) for ServiceNow, Salesforce, Pega or similar platform/CRM solution(s)

Job Qualifications **Basic Qualifications**:

- 5+ years experience in delivering software package solutions (systems integration)
- Bachelor's degree

**Salary**: R300,000.00 - R500,000.00 per year

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- delivering software package solutions (systems integration): 5 years (preferred)



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