Principle Servicenow Platform Architect

7 months ago

Johannesburg, South Africa NTT Ltd. Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

**Working at NTT**

The role of Principle ServiceNow Platform Architect is responsible for designing systems architecture. This position conducts system design activities to ensure that architectural solutions meet technical and functional requirements. The Systems Design/Architecture Engineer conducts architectural analysis, evaluation, and designs systems that support and seek to solve complex business and technical problems.

**Key Role and Responsibilities**:

- Conduct system design activities
- Ensure that architectural solutions meet technical and functional requirements
- Review existing system architecture and recommend improvements
- Participate in engineering reviews to determine any ambiguities
- Investigate and scope change requests to determine the scale of work to be done and estimate the timeframe and input required
- Determine system loads and volumes as input into infrastructure requirements
- Ensure that proposed and existing systems architectures are aligned with the company’s goals and strategies
- Enable the design and development of new systems and solutions
- Ensure that new systems and solutions conform to current system architecture and/or align to strategic system architectural direction
- Conduct architectural analysis, evaluation, and design of systems that support and seek to solve complex business and technical problems
- Enable and ensure that system architecture is delivered in the form of robust and scalable solutions to business problems and needs
- Identify, evaluate, and assess risks in order to mitigate them and eliminate any factor that may interfere or hinder the delivery of the architectural solution and dependent functional requirements
- Specify the solutions functional and technical requirements, and implementation phases required in order to deliver on and solve complex business problems
- Implement processes for integrating architectural solutions
- Implement architectural governance, standards, metrics for measuring, monitoring and improving architecture
- Implement and/or maintain the use of fitness functions to ensure architectural success
- Proactively identify potential problems that could be remediated by more effective architectural solutions
- Ensure team members understand system architectural implications of requirements

**Knowledge, skills and attributes**:

- Strong communication and organisational skills
- Ability to effectively deal with stakeholders in challenging situations.
- Ability to navigate through complexity and ambiguity
- Strong understanding of system architecture, design, and delivery
- Understanding of regulatory requirements and organisational standards including security
- Knowledge of the system design life cycle models
- Ability to design systems compatible with cloud computing architectures and selection of components
- Ability to design and select system components
- Planning and decision-making skills
- Good verbal and written communication skills
- Ability to use a variety of design tools

**Academic Qualifications and Certifications**:

- Bachelor’s degree or equivalent in Information Technology, Computer Science or related etc.
- Relevant certifications required

**Experience required**:

- Demonstrated experience in similar IT roles, with a focus on solution/enterprise architecture
- Proven working experience in a large-scale organisation
- Demonstrated experience, judgment and drive to plan, make decisions and accomplish individual and team goals
- Demonstrated experience of ServiceNow
- Demonstrated experience working in a team-oriented, collaborative environment

**What will make you a good fit for the role?**

Experience of ServiceNow essential. Certifications may include:

- ServiceNow Master Architect
- ServiceNow Technical Architect
- ServiceNow Implementation Specialist

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **globa

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