Vdi Stack Monitoring Specialist
4 months ago
**Job Overview**:
**Date Posted**: Posted 4 days ago-
**Location**: Johannesburg, Gauteng-
**Job Title**: VDI Stack Monitoring Specialist (Senior)- Closes: 7 October 2024**Education Level**: Bachelors Degree-
**Job Level**: Senior-
**Minimum Experience**: 3 - 5 Years**VDI Stack Monitoring Specialist (Senior) - Johannesburg.**:
Are you a Virtual Device or Infrastructure Specialist and ready for a new challenge.
- VMWare Horizon, or
- VMWare Intelligence or
- VW Ware Workspace ONE or
- VMWare Freestyle
- ServiceNow Integration
- Citrix DaaS/Citrix Virtual Application
- Microsoft Azure
- Microsoft Intune
- Unified Endpoint Management
Start date - 1 November 2024 (2 Year Contract)
**Requirements**:
- Experience in Azure Monitoring Tools
- Experience in VMWare Horizon Cloud preferably Next Gen
- Experience in Azure Networking
- Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
- Knowledge of Microsoft Intune
- Knowledge in Scripting (Powershell)
- Experience in VMWare Intelligence
- Experience in VMWare Freestyle
- Experience in operation of Windows Servers (higher then 2016)
- Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management
- Experience with Active Directory and GPO
- Experience with Scripting (PowerShell, Python etc.)
- Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack
- Experience Citrix Netscaler (higher then 12.x) and Storefront
- Experience Citrix XenServer (higher then 7.x)
- Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)
- Experience monitoring tools (Aternity, SCOM, AZURE, Nagius, Dynatrace etc.)
- Experience in troubleshooting in infrastructure
- Experience in data driven monitoring and analytics
- Experience with ITL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Analyze and resolve problem tickets
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
**Advantageous Skills**:
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Microsoft W365
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
- Automated problem remediation
- Machine learning (ML) for data analytics
- Network troubleshooting skills
- Understand Rest API technology
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
**Qualifications and Experience**:
- A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
- 5+ years
- Operations experience with Citrix VDI and App stack
- Experience with windows desktops and server support
- Experience with Windows Terminal Server
- Experience with software packaging and image creation
- Experience with hardware and software lifecycle
- Experience with ITIL processes (Problem, Incident, Change management)
**What will be your role and responsibilities?**
Be part of a global team responsible for the development and operation of the BMW Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps. Our service delivery is for all company processes within the Group.
- Be involved in the maintenance and operation of a global Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.
- Make sure that the infrastructure for VDI platforms run smoothly
- Actively work on constantly improving operational excellence including automation and proactive monitoring approaches
- Collaborate with an international product team, external providers, vendors and end-users.
- Treat security as a first-class citizen
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability
- Work with other IT teams on integration of new features and components
**Main function**:
- Be responsible for the operations and standardization of the enterprise VDI infrastructure, platform and desktop components.
- Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams
- Continuously work on improving the operational stability
- Work on automation of platform operations, troubleshooting and maintenance topi
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