Sr Advisory Solution Consultant, IT Operations

2 days ago


Johannesburg, South Africa ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is seeking IT Operations Management (ITOM) specialists and architects with a focus on hands on IT Datacenter technologies, DevOps and enterprise architecture initiatives for service modeling, discovery, event management, cloud automation and orchestration on the ServiceNow platform. The ITOM specialist/architect will provide technical hands on expertise to support customers with product and solution leadership during pre-sales engagements. The ITOM specialist/architect will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of IT Operations Management on the ServiceNow SaaS platform. This is a hand on technical consultant who is capable of going wide and deep on solution delivery and solution positioning during sales cycles.
**What you get to do in this role**:

Contribute and maintain a showcase of ITOM solutions created on the ServiceNow platform.
- Create and own programs that enable Solution Consultants to demonstrate the value of IT Operations Management on the ServiceNow platform.
- Strong alignment with product management and engineering teams on roadmap and field feedback.
- Assist the sales personnel in the qualification of Enterprise customer needs and performing pre demo needs analysis
- Provide mentoring and training to peers and other colleagues in the organization.
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex
- Generation of product demo scripts and scenarios and maintaining demonstration environment(s)
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
- Responding to Request for Information/Proposal documents
- Staying current on product developments/releases to a level required for demo and PoV/PoC
- Supporting Marketing events - user conferences, trade shows, webinars etc
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
- Serve as regional team lead to lead practice activities when called upon.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment
- **Qualifications**
In order to be successful in this role, we need someone who has**:

- Experience with enterprise architecture domains
- Experience and very strong hands on capabilities with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration.
- Experience with discovery technologies (ADDM, TADDM, DDMA/UD, etc.)
- Experience with service modeling techniques (TPL, TQL, etc.)
- Experience with event management platforms (Netcool, HPOM, BPPM, etc).
Experience with Cloud Management Platforms such as AWS, VMware, BMC, etc..
- Solid IT Ops experience in storage, network and compute of enterprise environments
Experience with ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
- Experience scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, snmp
- Pre-sales experience, IT Operations Management experience would be advantageous (Tool or process).
- Exhibits prior and current technical expertise in web technology and the ability to learn new technology.
- Technical or practice team lead in previous roles
- Exceptional communication and presentation skills to include technical and business concepts.
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

P



  • Johannesburg, Gauteng, South Africa Curiska Full time

    Job Title: Operational Support and Advisory Consultant**Company Overview:**Curiska strives for operational excellence by fostering a culture of innovation, collaboration, and regulatory compliance. We are seeking an experienced Operational Support and Advisory Consultant to drive our initiatives forward.**Salary:** The estimated annual salary for this...

  • Advisory Analyst

    6 months ago


    Johannesburg, South Africa Hatch Full time

    **Requisition ID**:90783 **Job Category**:Consulting **Location**:Johannesburg, Gauteng, South Africa Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...


  • Johannesburg, South Africa Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Johannesburg, South Africa Dell Technologies Full time

    Sr. Presales Solution Architect Join us as a Sr. Presales Solution Architect on our Presales team in Johannesburg, South Africa to do the best work of your career and make a profound social impact. What you’ll achieve As an Senior Presales Solution Architect, you will provide pre-sales technical support to our field sales teams, helping to define the...


  • Johannesburg, South Africa Dell Technologies Full time

    Sr. Presales Solution Architect Join us as a Sr. Presales Solution Architect on our Presales team in Johannesburg, South Africa to do the best work of your career and make a profound social impact. What you’ll achieve As an Senior Presales Solution Architect, you will provide pre-sales technical support to our field sales teams, helping to define the...

  • Senior Consultant

    7 months ago


    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Johannesburg, Gauteng, South Africa HR Genie Full time

    We are seeking a Financial Advisory Consultant to join our team at HR Genie in Zimbabwe.Compensation: $100,000 - $130,000 per annum.The ideal candidate will have a degree in Economics, Business, Finance, Accounting, Investments, or a similar field, with a minimum 3-5 years of experience in corporate finance or transaction advisory. Responsibilities include...


  • Johannesburg, South Africa Affirmative Portfolios Full time

    **Finance** **JHB North** ***: **JOB OUTLINE** **Senior Specialist: Early-Stage Advisory Services** **PERMANENT** **JOHANNESBURG NORTH** **SALARY - MARKET RELATED** **Key Requirements**: **Management Consultants from top tier companies i.e. the following**: - Accenture, Boston (BCG), Mc Kinsey, Bain, EY, Deloitte, KPMG and PWC. - Specialist and seeking...


  • Johannesburg, South Africa Open Text Corporation Full time

    **Sr. Account Executive**: - Req id: 33091- Johannesburg, GT, ZA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The opportunity**: As an...

  • Industry Advisory

    7 months ago


    Johannesburg, South Africa Microsoft Full time

    Industry teams impacts on Commercial Solutions Area performance with Industry Prioritized Scenarios and Sales Kits, leverages Prioritized Partners and lands Repeatable Solutions for Industry, in order to empower our customers to lead the digital transformation of the Financial Services industry. - We are looking for a senior and talented professional to...


  • Johannesburg, South Africa FirstRand Full time

    Job Description - To manage the daily operations of RMB Advisory Services (RMB Technical Accounting Advisory) function, and to support stakeholders in finance and the business by providing current, technical accounting knowledge in a specialist advisory capacity, which includes consulting on various technical accounting queries extending from the...


  • Johannesburg, South Africa Ad Talent Africa Full time

    **WHO ARE WE**: An international niche experiential hospitality design and development services firm. **WHAT ARE WE LOOKING FOR**: A multi-disciplinary executive to serve as the Director leading our Strategic Advisory team, a successful and growing consulting unit within **WHAT WILL YOU DO**: - Eco-tourism Destination Planning - Project Definition and...

  • Strategic Advisory

    14 hours ago


    Johannesburg, South Africa Ad Talent Africa Full time

    **Who are we**: A global architectural and design firm niched in experiential, hospitality and design. **Who are we looking for**: An Associate / Manager to work on our Strategic Advisory team **What will you do**:Deliver a range of consulting services to clients across various hospitality project types, such as: - Eco-tourism Destination Planning -...

  • Solution Consultant

    1 week ago


    Johannesburg, South Africa Progressive Edge Full time

    **Solution Consultant** **Cape Town/ Jhb** Join a global platform provider in the wealth management who has partnered with hundreds of the worlds leading financial institutions. Over 4000 employees in 21 countries, the companies mission is to open-up wealth, empowering all people to create wealth through personal investment, aligned with things they care...

  • Head of Advisory

    8 months ago


    Johannesburg, South Africa Edge Executive Search Full time

    **Company Overview**: Our client is a leading investment and advisory firm with offices in Johannesburg and London and specialise in providing comprehensive financial services and strategic guidance to clients worldwide, empowering them to achieve their business objectives and maximise value creation. With a focus on innovation, integrity, and client...

  • Sr. Account Executive

    7 months ago


    Johannesburg, South Africa Open Text Corporation Full time

    **Sr. Account Executive - Energy/Mining**: - Req id: 35485- Johannesburg, GT, ZA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...


  • Johannesburg, South Africa Specd Full time

    **Requirements**: - Marketing the service line - Growing the service line through active business development initiatives - Acquiring new clients/ selling services to existing clients - Managing client and stakeholder relationships - Developing the team (existing and new recruits) to deliver on engagements/ projects - Working with the team on delivering...

  • Consulting Manager

    4 months ago


    Johannesburg, South Africa Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...


  • Johannesburg, South Africa Nedbank Full time

    **Requisition Details & Talent Acquisition Consultant** - REQ 133507 - Michelle Thabethe- Job Family- Finance - Career Stream- Tax - Leadership Pipeline- Manage Self Profession (MSP)**Job Purpose** - To support the achievement of the Tax strategy, objectives and values by providing commercially relevant tax advice and support to Nedbank Group and ensuring...