Servicenow Pre-sales Solutions Architect

7 months ago

Johannesburg, South Africa Be Different Recruitment Full time

Our client an IT Solutions company is seeking a highly motivated and energetic ServiceNow Pre-Sales Solutions Architect with experience mainly in the fields of Service Management, Customer Service Management, HR Service Management Security Operation and Operations Management (wide platform experience highly desirable) to expand the solution ad presales team in UK&I and be responsible for leading scoping, design, development and implementation activities across client projects to deliver world class ServiceNow based solutions.

**In order to be considered the following is required**:

- Proven experience in consulting / professional services and technical delivery
- A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect
- Certified ServiceNow System Administrator
- Certified Implementation Specialist in at least 1 product suite
- Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC
- Experience with delivering solutions in complex client environments
- Understanding of common business analysis techniques and approaches
- Experience of agile and traditional software and project methodologies
- Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach
- Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations
- Strong drive and resilience to overcome challenges or setbacks to achieve your team / project / client goals
- Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunity

**Responsibilities**:

- Lead the technical delivery of projects based on the ServiceNow platform
- Define technical solutions (at an architectural and design level of detail)
- Provide technical leadership and mentoring to junior architects and offshore / onshore development teams
- Deliver compelling solution demonstrations across the ServiceNow platform
- Design and deliver technical integrations between ServiceNow, client IT and business services
- Support sales team with new prospects: initial meetings, demos, solution positioning
- Support the formal sales process, RFI & RFP responses, with responsibility for the overall ServiceNow solution
- Work with the wider company group on opportunities where ServiceNow is required
- Assist development teams in resolving complex technical issues through all stages of the project lifecycle.
- Continuous growth of knowledge around the ServiceNow platform through certifications, internal / external webinars, case studies, training, community and other resources
- Ability to establish deep and lasting relationships with clients and team members to enhance the reputation as an advisor of choice
- Build constructive, working relationships with global network of ServiceNow resources
- Contribute to the development of ServiceNow based product roadmap
- Ensure the project delivery team complies with solution architecture standards and frameworks
- Operate as a member of the wider community, sharing knowledge across functions and building your personal network within the company

Information displayed above not limited to advertisement.
- For more information please contact:
**Alicia Motsugi

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