Desktop Support Technology Global Grade 08

**Key Outputs** - Machine connectivity issues - Fit and configure simpler TES on-board system hardware - Troubleshoot basic on-board TES issues using relevant service tools and documentation - Repair and replace TES hardware - Log TSC tickets for support calls - Liaise with Level 2 and 3 techs, TC and Caterpillar support - Execute hardware and software...

**Core purpose of the role** The IT Finance Administrator is responsible to perform the daily support activities of the information technology finance function. The role is responsible for creating purchase orders for the acquisition of IT procurement and for performing related administrative tasks. The role is also be required to assist with the...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

To oversee various aspects of Barloworld and Barloworld Equipment learning and development programmes for the PJBLA school of excellence: Sales, Technology, Leadership, Operator and Technology by ensuring a pipeline of skilled employees in support of the Barloworld Equipment Strategy. **Implementation** - Provide administrative support with regards to the...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Outputs** - Control costs effectively on warranty claims; - Manage the suspense and debtor’s accounts effectively; - Approve and process warranty claims and payments efficiently - ** Qualification, Experience and Competencies**: - Grade 12 - Drive - Excellence Orientation - Analysis - Attention to Detail - Mechanical Reasoning - Verbal and written...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - IT Customer Relationship management - Screen calls and/or route queries to relevant people - Coordinate and consolidation of...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - IT Customer Relationship management - Screen calls and/or route queries to relevant people - Coordinate and consolidation of...

**Core purpose of the role** The IT Security Analyst is responsible for the effective working of the IT Security controls through the monitoring thereof, liaising with the various IT disciplines to implement the controls as applicable to them and liaising with external service providers of IT security solutions. **Key deliverables and outputs** - Liaise...

**Core purpose of the role** The IT Security Analyst is responsible for the effective working of the IT Security controls through the monitoring thereof, liaising with the various IT disciplines to implement the controls as applicable to them and liaising with external service providers of IT security solutions. **Key deliverables and outputs** - Liaise...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...

**Key Output** - Communications to customers and SLD's - PDI Inspections on new machines through the SLD's - Visit and advice customers on machine operations - Checking SOS sampling and logging calls for any critical sampling results. - Assess PDI Reports from SLD's, clarify, and validate customer needs on an ongoing basis - Inspect failed...

**Key Output** - Communications to customers and SLD’s - PDI Inspections on new machines through the SLD’s - Visit and advice customers on machine operations - Checking SOS sampling and logging calls for any critical sampling results. - Assess PDI Reports from SLD’s, clarify, and validate customer needs on an ongoing basis - Inspect failed...

Key Outputs - Create stakeholder communication plans and documents to support the Project Manager and Project Sponsor - Drive use and adoption of project management tools and templates - Facilitate meetings and workshops - Coordinate work stream activities - Maintain documents, reports, and registers - Facilitate and perform project control measures - Manage...

**Key Outputs** - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support...

Key Outputs - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support Team -...

The role of Head: IT Governance focuses on ensuring that the IT organisation "does the right things" through strategy and governance, as well as "doing things right" through organisational and operational alignment. The position is also responsible for managing IT finance, contract, and external supplier practices. It drives the IT service delivery and...