Warranty Technician Global Grade 08

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Outputs** - Control costs effectively on warranty claims; - Manage the suspense and debtor’s accounts effectively; - Approve and process warranty claims and payments efficiently - ** Qualification, Experience and Competencies**: - Grade 12 - Drive - Excellence Orientation - Analysis - Attention to Detail - Mechanical Reasoning - Verbal and written...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output**s - Accurately manage the EPP quoting process using Quote Plus - Process EPP enrolment claims and payments - Effectively Manage debtor account - Provide support for Extended Warranty resolution - Follow up with external and internal customers on required data - Accurately control relative end-to-end processes - Maintain relevant administrative...

**Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer or BWE sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...

**Key Output** - Responsible for all planning and administrative functions in Rental fleet, - Responsible for all rollins functions to manage fleet from collection to final invoicing, - Compiling reports as needed, - Day to day decision making, - Liaise with internal stakeholders and principal - Ensure all GCSS Claims are processed timeously - Ensure all...

**Key Output** - Responsible for all planning and administrative functions in Rental fleet, - Responsible for all rollins functions to manage fleet from collection to final invoicing, - Compiling reports as needed, - Day to day decision making, - Liaise with internal stakeholders and principal - Ensure all GCSS Claims are processed timeously - Ensure all...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - IT Customer Relationship management - Screen calls and/or route queries to relevant people - Coordinate and consolidation of...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - IT Customer Relationship management - Screen calls and/or route queries to relevant people - Coordinate and consolidation of...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Outputs** - Understand return on investment to support pre-sales and sales process via value articulation to customer. - Provide Subject Matter guidance on the use and potential value of Digital and give recommendations on value extraction from technology. - Provide ongoing value-added support to the customers via Digital Solutions enabled continuous...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Outputs** - Full administration matters including personal administration - Organising, management and maintaining of diary - Scheduling of meetings, conferences, seminar etc for the department/territories where required - Screen calls and/or route queries to relevant people - Coordinate and consolidation of monthly reports - Efficient coordination of...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Outputs** - Respond to internal and external telephonic customer requests queries - Warmly and professional welcome all visitors to Barloworld Equipment reception area - Effective self-management and performance ownership **Qualification, Experience and Competencies** - Grade twelve/Matric - Computer literacy - Verbal communication in relevant...

**Key Output** - Assist the mechanic(s) in performing moderate to complex maintenance and repair work on machines and / or components - Know which tools are used for which jobs and ensure the mechanic / technician has them within reach - Physically lift, keep in place and / or move up to 20kg or use appropriate lifting and slinging equipment for objects...