Technology Coordinator Sem Global Grade 10

3 weeks ago


Isando, South Africa Barloworld Equipment Full time

**Key Output**
- Communications to customers and SLD’s
- PDI Inspections on new machines through the SLD’s
- Visit and advice customers on machine operations
- Checking SOS sampling and logging calls for any critical sampling results.
- Assess PDI Reports from SLD’s, clarify, and validate customer needs on an ongoing basis
- Inspect failed machines/components/parts as per CQL guidelines and advise customers accordingly
- Compile and submit a monthly report, Promote parts sales through Barloworld Parts department and PCC
- Ensure improved product health for all SEM products, Assess SLD’s Failure report before submitting to CQL
- Identify product issues on SEM products and report to management
- Provide expert technical support for Warranty resolution and Submit Warranty claims to CQL
- Ensure effective self-management and performance ownership
- Ensure resolution of product issues according to Service Letter guidelines
- Help SLD’s and Customers with Technical issues on SEM products

**Qualification, Experience and Competencies**
- Grade 12 and Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic) with minimum 5 years post apprentice/learnership experience]
- Computer Literate (MS Office, SIS, ET and SIMSi, Trouble shooting, problem solving and failure analysis skills
- Accuracy and attention to detail, Good People Skills
- Communication skill, Ability to travel across Southern Africa
- Ability to prioritize and perform under pressure., DMS and EDT program knowledge will be advantage
- Valid Driver’s licence, Knowledge on SEM product will be advantage



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