Warranty Technician Global Grade 08

**Key Output** - Achieve warranty balance score card targets and KPI’s - Control cost effectively on normal types of warranty claims - Provide support for Warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on Warranty...

**Key Output** - Achieve warranty balance score card targets and KPI's - Control cost effectively on normal types of warranty claims - Provide support for warranty resolution - Ensure effective self-management and performance ownership, driving warranty and service WIP - Provide feedback on warranty issues to supervisors and artisans - Decide on warranty...

**Key Outputs** - Control costs effectively on warranty claims; - Manage the suspense and debtor’s accounts effectively; - Approve and process warranty claims and payments efficiently - ** Qualification, Experience and Competencies**: - Grade 12 - Drive - Excellence Orientation - Analysis - Attention to Detail - Mechanical Reasoning - Verbal and written...

**Key outputs** The main purpose of the role is to act as a custodian for the company's fixed assets by ensuring that standard accounting practices are followed to record and keep track of all transactions relating to Barloworld Equipment's fixed assets. This role will add value to the Shared Services division and the individual will focus on the following...

**Key Output** - Prepare quotes, invoices and plan all maintenance work on SAP - Perform procurement functions, Prepare reports as required - Manage parts inventory on MARC site - Prepare and oversee proposals to customers - Perform site audits on equipment, Assist with warranty resolution - Attend site meetings, customer meetings and other relevant meetings...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Assist with complex troubleshooting on machines and components. - Do failure analysis on failed components and parts. - Compile comprehensive condition and failure reports. -...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR’s) and Technical Analysis Reports (TA’s) - Maintain professional image when...

**Key Output** - Quickly and efficiently diagnose machine systems and carry out repairs, services and maintenance on Earthmoving Equipment on customer sites or at BWE site. - Compile accurate customer machine analysis and reports including Machine Inspection Reports (MIR's) and Technical Analysis Reports (TA's) - Maintain professional image when...

**Key Output** - Communications to customers and SLD's - PDI Inspections on new machines through the SLD's - Visit and advice customers on machine operations - Checking SOS sampling and logging calls for any critical sampling results. - Assess PDI Reports from SLD's, clarify, and validate customer needs on an ongoing basis - Inspect failed...

**Key Output** - Communications to customers and SLD’s - PDI Inspections on new machines through the SLD’s - Visit and advice customers on machine operations - Checking SOS sampling and logging calls for any critical sampling results. - Assess PDI Reports from SLD’s, clarify, and validate customer needs on an ongoing basis - Inspect failed...

**Key Output**s - Accurately manage the EPP quoting process using Quote Plus - Process EPP enrolment claims and payments - Effectively Manage debtor account - Provide support for Extended Warranty resolution - Follow up with external and internal customers on required data - Accurately control relative end-to-end processes - Maintain relevant administrative...

**Key Outputs** - Machine connectivity issues - Fit and configure simpler TES on-board system hardware - Troubleshoot basic on-board TES issues using relevant service tools and documentation - Repair and replace TES hardware - Log TSC tickets for support calls - Liaise with Level 2 and 3 techs, TC and Caterpillar support - Execute hardware and software...

**Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...

**Key Output** - Carry out scheduled and preventative maintenance and repairs as per OEM requirements. - Systematic and efficiently troubleshoot and diagnose machine systems problems and carry out repairs on earthmoving equipment on customer or BWE sites. - Compile accurate customer machine reports that include failure analysis, condition, service, Machine...

**Key Output** - Responsible for all planning and administrative functions in Rental fleet, - Responsible for all rollins functions to manage fleet from collection to final invoicing, - Compiling reports as needed, - Day to day decision making, - Liaise with internal stakeholders and principal - Ensure all GCSS Claims are processed timeously - Ensure all...

**Key Output** - Lead a regional service operation - Manage and report on all key service deliverables, including all KPIs, attributes and safety. - Ensure all relevant policies procedures, and guidelines e.g. warranty, IEVM, Quality Checklists, etc are applied - Utilise appropriate processes (SOR, Service Excellence, Quality systems - ISO & Contamination...