Product Support Coordinator Global Grade 09

Key Outputs - Generate parts and service turnover - Manage and maintain the data integrity (customer and machine master data: contacts, visits, machine population etc.) in the CRM (SAP & C4C) System - Manage the branch/depot/regions sales representatives, Sales funnel alignment with marketing campaigns - Execute Forecast Reports to the Product Support Team -...

**Key Outputs** - Create machine orders in SAP - Monthly reporting on FBO report - Assist with PL activations e.g. Vision Link - Maintain individual dashboards for all sales staff - Compile monthly deliveries with salesman - Liaise with central sales admin team and coordinate transport of machines and quotes for local extras - Keep detailed filing on all...

**Key Outputs** - Daily reports on system status - Inbound Movement - Outbound movement - Block stock - Sales Order - Outbound orders picking time - Dashboard - PCB Meeting - Safety (meeting, audits registers safety rep - Non stock order creation - Non stock quotation - POD Management and POD scanning - CAT return shipment process (CAT system) - Annual stock...

**Key Output** - Prepare quotes, invoices and plan all maintenance work on SAP - Perform procurement functions, Prepare reports as required - Manage parts inventory on MARC site - Prepare and oversee proposals to customers - Perform site audits on equipment, Assist with warranty resolution - Attend site meetings, customer meetings and other relevant meetings...

**Key Outputs** The purpose of the role involves the tasks of researching, writing, editing and publishing business related information. The content developed may be used for internal publications targeted at employees, management etc. and for publications that are distributed to the general public. Working closely with the line manager and marketing and...

**Key Outputs** The purpose of the role involves the tasks of researching, writing, editing and publishing business related information. The content developed may be used for internal publications targeted at employees, management etc. and for publications that are distributed to the general public. Working closely with the line manager and marketing and...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...

**Key Output** - Long term vision and Strategy for products - Industry Ambassador representing BWE and CAT, internally as well as externally. - Development and execution of the overall product strategy - Maintain internal relationship with Marketing, Sales, Supply Chain, AfterSales, LOB & Caterpillar. - Facilitate S&OP process i.e. machine forecasting,...

**Key Output** - Ensuring a safe and healthy working environment that complies with current health and safety legislation for all Barloworld Equipment employees. - Ensure all Barloworld Equipment employees in area of responsibility fully understand the requirements of existing health and safety legislation. - Ensure a safe and healthy work environment that...

**Key Outputs** - Constructively log product matters with OEM - Caterpillar preventative maintenance orientated. - Constant Communication between TA and SEENG, through Tech Rep. - Compile technical reports on all systems (TA report) - Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on Earthmoving Equipment...

**Key Outputs** - Constructively log product matters with OEM - Caterpillar preventative maintenance orientated. - Constant Communication between TA and SEENG, through Tech Rep. - Compile technical reports on all systems (TA report) - Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on Earthmoving Equipment...

**Key Output** - Ability to perform planned and breakdown repairs (Disassemble, inspect, assemble and test) Caterpillar Earthmoving components to OEM standards and customer requirements. - Ability to ensure reusability of parts during inspection. - Perform failure root cause analysis. - Quickly and efficiently diagnose CAT systems and carry out repairs. -...

**Key Outputs** - Understand category strategies and sourcing plans to support their regional execution - Ensure a full understanding of regional buying needs - Identify future supply and/or demand issues to ensure a proactive and effective response - Provide intelligence on potential or existing issues - Check accuracy of PR data - Where contracts are not...

**Key Outputs** - Understand category strategies and sourcing plans to support their regional execution - Ensure a full understanding of regional buying needs - Identify future supply and/or demand issues to ensure a proactive and effective response - Provide intelligence on potential or existing issues - Check accuracy of PR data - Where contracts are not...

**Key Outputs** - Gather relevant data to support failure / condition reports - Compile failure / condition reports to conform to BRC quality standards - Create SIMS reports for all repairs - Provide technical representatives with sufficient information to complete the root cause analysis process - Drive Individual Development action plan - Utilise...

**Core purpose of the role** The IT Security Analyst is responsible for the effective working of the IT Security controls through the monitoring thereof, liaising with the various IT disciplines to implement the controls as applicable to them and liaising with external service providers of IT security solutions. **Key deliverables and outputs** - Liaise...

**Core purpose of the role** The IT Security Analyst is responsible for the effective working of the IT Security controls through the monitoring thereof, liaising with the various IT disciplines to implement the controls as applicable to them and liaising with external service providers of IT security solutions. **Key deliverables and outputs** - Liaise...

Key Outputs - Create stakeholder communication plans and documents to support the Project Manager and Project Sponsor - Drive use and adoption of project management tools and templates - Facilitate meetings and workshops - Coordinate work stream activities - Maintain documents, reports, and registers - Facilitate and perform project control measures - Manage...