National Key Account Manager Foodservice
3 days ago
Responsible for developing, implementing, and managing the strategic account plan at a National and Regional level to ensure delivery of budgeted sales, profit and set objectives.
Requirements:
- Relevant Tertiary qualification.
- Computer literacy, excellent knowledge of Microsoft Office programs (Word, Excel, Outlook, Teams, and PowerPoint).
- Minimum 5 years relevant experience within Foodservice/Industrial environment.
- Minimum of 5 years demonstrated experience within a similar role.
- Bidfood/ Spur Corporation account management experience will be preferred.
Key Performance Indicators for this role (but not limited to):
- Building and maintaining successful commercial business relationships with customers, to ensure profitability.
- Manage National and Regional account, ensuring alignment between the Business Objectives and Customer strategy.
Job Summary (but not limited to):
- Building and maintaining successful commercial business relationships with customers.
- Formulating customer strategy and delivering commercial plans.
- Negotiating trading terms, ad spend, pricing, promotions, ranging and new product listings.
- Annually develop a comprehensive account plan to deliver on set account & channel KPIs.
- Analyse, compile and review performance of account plan incorporating competitor, category & shopper dynamics to deliver maximum sales and profit.
- Drive category, space, and discounts management in line with the channel & account plan.
- Implement the agreed pricing policies.
- Negotiate, control, and execute the implementation of the annual account promotional grid & budgeted spend ensuring alignment to the companys annual marketing plan.
- Complete pre & post evaluation of Return on Investment of all promotions to ensure maximum commercial effectiveness.
- Develop the appropriate cross functional contact strategy (includes identifying key contacts & establishing frequency of contact) with assigned customers.
- Working closely with customer DCs, including order management, replenishment, demand planning and other operational activities.
- Working closely with the sales operations teams as well as third party merchandising agents within the regions.
- Working across cross functional teams within the business to achieve set objectives.
Role Capabilities:
- Excellent communication skills (both oral and written) and facilitation skills with the ability to work with others to achieve objectives.
- Excellent Management skills whilst adhering to standards, efficiency, effectiveness, and results orientated.
- Excellent negotiation skills.
- Excellent problem-solving skills as well as interpersonal communication skills.
- Excellent presentation and report writing skills.
- Excellent commercial acumen.
Personal Capabilities:
- Ability to work within a diverse team environment.
- Accuracy and attention to detail.
- Ability to work under pressure.
- Ability to take initiative.
- Ability to plan prioritize.
- Action orientated.
- Enthusiastic, Energetic, and passionate.
- Must have drivers license and own vehicle.
- Must be willing to travel locally.
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