Medical Office Administrator

2 weeks ago


Durbanville, Western Cape, South Africa The Neurodiversity Centre Full time

Job description:

  • Managing the diaries of allocated clinicians.
  • Scheduling of appointments.
  • Contacting newly referred clients for appointments.
  • Answering phone calls.
  • Responding to enquiries.
  • Maintaining professional communication.
  • Switchboard management.
  • Receiving clients in the reception area.
  • Issuing of invoices, doing billing.
  • Collection of payments.
  • Issuing receipts.
  • Managing medical aid queries.
  • Follow up on unpaid accounts.
  • Assist with account queries.
  • Daily cash up for the branch.
  • Manage petty cash for the branch.
  • Ensure the practice is always neat and tidy.
  • Performing general admin tasks.
  • Filing.

Required skills:

  • Experience of medical / allied health professions administration.
  • Experience in at least one medical management software programme
  • The ability to manage 3 to 4 psychologists' diaries with accuracy and precision:
  • The ability to work under pressure.
  • Strong knowledge of practice management systems.
  • Excellent telephone etiquette.
  • Excellent communication skills and fluency in English and Afrikaans.
  • Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
  • Financial management skills, such as daily cash up and petty cash. Having GoodX experience will be an advantage.

Application Question(s):

  • Do you have medical / psychology practice experience?
  • What is your notice period, if applicable?
  • Do you have your own independent transport?
  • Name the medical programs you have worked on.
  • What is your expected salary, the cost to company?


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