Property Maintenance Office Administrator

2 weeks ago


Durbanville, Western Cape, South Africa SFG Engineering Services Full time

Job requirements:

  • Grade 1
  • Experience in the same position
  • Computer literate
  • Strong administration skills
  • Working with quotation for repairs and maintenance
  • Excellent telephone manner


Fully bilingual
  • English and Afrikaans
  • Advanced Excel
-
RedRabbit Property System experience:

-
Property / Rental Industry experience:


  • Own Car and drivers licence a must

Job responsibilities:

Answering the telephone

  • Dealing with tenant complaints
  • Advise owner of a callout
  • Open a ticket on RedRabbit
  • Acknowledge tenant
  • Advise owner of a callout
  • Open a ticket on RedRabbit
  • Set up maintenance appointments with tenants
  • Image archiving daily (lots of images of jobs completed for the day from MG & contractors)
  • Daily check to ensure that interim inspections are booked.
  • Daily data capturing & database management
  • Database for contractors keep updated
  • Database for managing agents keep updated
  • Capture info per complex new complexes issues experienced (this go hand in hand with opening the RR ticket)
  • Update price lists monthly cost of materials, changes in contractor prices etc. (this is needed for RR input to do quotes)
  • Daily dashboard check to ensure overdue tickets are being prioritized.
  • General Office Duties
  • Filing
  • Copies of invoices
  • Archiving
  • Book vehicle maintenance via correct process


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