Medical Office Administrator: Durbanville

2 weeks ago


Durbanville, Western Cape, South Africa Neurodiversity Centre Full time
Managing the diaries of allocated clinicians.

  • Scheduling of appointments.
  • Contacting newly referred clients for appointments.
  • Answering phone calls.
  • Responding to inquiries.
  • Maintaining professional communication.
  • Switchboard management.
  • Receiving clients in the reception area.
  • Issuing invoices, doing billing.
  • Collection of payments.
  • Issuing receipts.
  • Managing medical aid queries.
  • Follow up on unpaid accounts.
  • Assist with account queries.
  • Daily cash up for the branch.
  • Manage petty cash for the branch.
  • Ensure the practice is always neat and tidy. (Covid Regulations)
  • Performing general admin tasks.
  • Filing.

Experience:

  • Minimum of two years' experience as administrator in the medical/allied health professions industry
  • Essential
  • Experience in at least one medical management software program
  • Essential
  • Experience in doing billing and collections of payments
  • Essential
.

  • Experience working on at least one medical management software programme
  • Essential
. Having GoodX experience will be an advantage.

Qualifications:
Matric
  • Essential
  • Checking Things
  • Producing Output
  • Managing Tasks
  • Following Procedures
  • Upholding Standards
  • Meeting Timescales
  • Showing Composure
  • Establishing Rapport
  • The ability to manage 3 to 4 psychologists' diaries with accuracy and precision
  • The ability to work under pressure.
  • Strong knowledge of practice management systems.
  • Excellent telephone etiquette.
  • Excellent communication skills and fluency in English and Afrikaans.
  • Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
  • Financial management skills, such as daily cash up and petty cash.


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