Switchboard and Frontdesk Clerk

2 weeks ago


Cape Town, Western Cape, South Africa RJPersonnel Full time
2years

Reception/front of house/switchboard/database administration:
Keeping the reception area and meeting room's neat, tidy and presentable at all times
Ensuring that the meeting room is ready at any time
Answering the phone professionally and timeously
Offering guests refreshments and ensuring visitors have a positive experience at CDE

Office co-ordination:
Ensuring adequate supplies of stationery and printer cartridges
Maintaining all office facilities in good working order
Liaising with the landlord to ensure contracted services are fulfilled

Customer liaison:
updating and maintaining the CRM system accurately

Providing professional assistance to the events team with the smooth running of functions or visitor arrangements as and when required.

Any other reasonable and related tasks that may be assigned from time to time.

Qualifications and Experience:

Advanced proficiency in MS Office (word and excel) 2010
Strong planning and organising skills
Very good telephone skills - listening, clarity of voice, helpful tone

Personal competencies
Very positive interpersonal skills
Patient, calm and courteous
Emotional intelligence
Time management skills
Self-starter
Responsiveness to change/adaptability
South African born citizen
Demonstrated initiative and problem solving ability
Meticulous attention to detail

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