Strategic Key Account Manager

1 month ago

Pretoria, South Africa Cepheid Full time
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Cepheid is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Strategic Key Account Manager will be responsible for Public Sector, HBDC sales, and support Commercial Key accounts in South Africa. They will take strategic leadership for market development and achieve sales targets. They should be able to drive strong stakeholder engagement, work cross-functionally, and be autonomous in making good strategic decisions. Responsible for growth and expansion of direct sales and profit margins within assigned accounts and territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. The incumbent is expected to provide dynamic leadership and motivate the team to execute the strategies that achieve profitable sales revenue ensuring the growth of the business while maximizing business opportunities and growing revenue across the full product portfolio in the Laboratory, Hospital, Clinic, and Point of Care market segments.In this role, you will have the opportunity to:
  • Provide strong direction, leadership, and planning to achieve and exceed sales targets and be a critical Cepheid South Africa Leadership Team member.
  • Develop and manage effective customer relationships including key opinion leaders and liaise with other senior managers in the Healthcare industry in the South African market as appropriate.
  • Steer the team to actively engage with clinicians, KOLs, laboratory, buyer groups, policymakers, and other stakeholders as required to drive product acceptance.
  • Apply CRM and funnel management tools to continually improve processes such as prospecting, building opportunity pipelines, and territory management.
JOB RESPONSIBILITIES:
  • Achieve Sales and Growth targets for the RSA Public Sector market including NHLS, as agreed upon at the beginning of each year
  • Participate in all key meetings with the NHLS leadership, NGO Funders, and Department of Health both Nationally and Provincially to position Cepheid products for utilization across all targeted disease categories
  • Develop and implement the sales strategy and positioning for assigned Key Accounts, ensuring competitive positioning and participation in respective Tenders
  • Develop the mid and long-term growth strategy for the Public Sector by reviewing historical trends, analyzing existing business environment, identifying and exploring growth opportunities, and preparing the implementation strategies annually, to increase account penetration, menu expansion, and market share for Cepheid products
  • Initiate and implement marketing messaging & activities in conjunction with Marketing by providing inputs, designing activities, and implementing as required.
  • Proactively respond to market changes, maintaining competitive knowledge to create & adjust sales and marketing strategies where appropriate, evaluating & identifying trends that can be integrated into innovative Cepheid solutions.
  • Collaborate with Global Access Teams to position Cepheid as a key partner in public health, influencing key policies and implementation of global guidelines.
  • Manage effective brand awareness by reviewing customer requirements, identifying opportunities, sourcing appropriate materials, and placing with customers as required.
  • Working with Customer Care teams to ensure availability of Installed Base and achievement of service KPIs for the Key Accounts
  • Provide customer service excellence by identifying and tracking key responsible contacts, providing ongoing liaison with customers through contact, interactions and communications and responding to customers within the local legal and regulatory framework as required.
  • Liaise with Cepheid support functions and coordinate actions effectively to continuously improve the level of customer service excellence Cepheid provides.
  • Report any customer complaints, identifying additional information as relevant and forwarding to the appropriate platform for resolution as required
  • Negotiate conference and advertising participation, identifying additional opportunities, finalizing the agreement cost and participation level for Cepheid as required.
  • Learn and Leverage DBS toolkit, mindset and culture to continuously drive growth.
REQUIREMENTS:
  • Education or Experience (in years): Bachelor’s degree with 5+ years of experience OR Master’s degree with 3+ years of experience
  • Medical background an advantage
  • Sales Key Account Management experience in the Diagnostics or Device industries would be an advantage.
  • Experience in Healthcare, existing relationship with NHLS, and relevant postgraduate qualification would be an advantage.
  • Knowledge and skills:
  • Ability to work in a team & highly matrix environment and organization to drive results
  • Enthusiasm, strong interpersonal and motivational skills; scalable to future assignments.
  • Ability to work collaboratively across the organization including sales, service, technical support, marketing, and business management functions
  • Excellent communication skills including verbal and written and presentation skills required, along with a strong financial and business acumen, flexibility and good judgment.
  • Preferably has some exposure working with sales tools and CRM.
  • The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job.
At Cepheid we believe in designing a better, more sustainable workforce.  We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.  This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home.  Additional information about this hybrid work arrangement will be provided by your interview team.  Explore the flexibility and challenge that working for Cepheid can provide. 

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

  • Strategic Key Account Manager

    2 months ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    Job Title: Strategic Key Account ManagerCepheid is seeking a highly skilled Strategic Key Account Manager to join our team in South Africa. As a key member of our sales team, you will be responsible for driving sales growth and expanding our presence in the public sector market.Key Responsibilities:Develop and execute sales strategies to achieve and exceed...

  • Strategic Key Account Manager

    4 weeks ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    Job Title: Strategic Key Account ManagerCepheid is seeking a highly skilled and experienced Strategic Key Account Manager to join our team in South Africa. As a key member of our sales team, you will be responsible for driving business growth and expansion in the public sector market, including NHLS and other key accounts.Key Responsibilities:Develop and...

  • Strategic Key Account Manager

    1 month ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    Job Title: Strategic Key Account ManagerCepheid is seeking a highly skilled and experienced Strategic Key Account Manager to join our team in South Africa. As a key member of our sales team, you will be responsible for driving sales growth and expanding our presence in the public sector market.Key Responsibilities:Develop and execute sales strategies to...

  • Strategic Key Account Manager

    2 months ago

    Pretoria, South Africa Cepheid Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Strategic Key Account Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    Transforming Healthcare through Strategic Partnerships As a key player in the diagnostics industry, Cepheid is seeking a highly skilled and experienced professional to lead our Public Sector sales efforts in South Africa. The successful candidate will be responsible for developing and executing a sales strategy that drives growth and expansion of our...

  • Key Accounts Manager

    4 months ago

    Pretoria, South Africa Krypton Mining Full time

    The Key Account Manager will be responsible for managing relationships with our most critical clients, ensuring their continued satisfaction and engagement. This role is pivotal in strengthening our client partnerships through exceptional service and by understanding and responding to client needs with precision and creativity. Extensive travel throughout...

  • Strategic Key Account Manager

    2 months ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    About the RoleCepheid is seeking a highly skilled and experienced Strategic Key Account Manager to join our team in South Africa. As a key member of our leadership team, you will be responsible for driving sales growth and expansion in the Public Sector market, including the National Health Laboratory Service (NHLS) and other key accounts.Key...

  • Strategic Management Accountant

    7 days ago

    Pretoria, Gauteng, South Africa Tower Group Full time

    Role Overview Tower Group is seeking a highly skilled Strategic Management Accountant to drive business value and commercial excellence. This role will provide strategic financial leadership and support to the Commercial and Operations teams, ensuring alignment with the company's strategic objectives.Key Responsibilities• Provide analytical insights to...

  • Strategic Key Account Manager

    2 weeks ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    About the RoleCepheid is seeking a highly skilled Strategic Key Account Manager to join our team in South Africa. As a key member of our sales team, you will be responsible for driving sales growth and expansion in the public sector market, including NHLS and other key accounts.Key ResponsibilitiesDevelop and implement sales strategies to achieve sales...

  • Strategic Key Account Manager

    3 weeks ago

    Pretoria, Gauteng, South Africa Cepheid Full time

    About the RoleCepheid is seeking a highly motivated and experienced Strategic Key Account Manager to join our team in South Africa. As a key member of our sales team, you will be responsible for driving sales growth and expansion in the public sector, hospital, and clinic markets.Key ResponsibilitiesDevelop and execute a sales strategy to achieve and exceed...

  • Key Accounts Manager

    5 months ago

    Pretoria, South Africa Flink South Africa (PTY) LTD Full time

    **Job Overview**: As a Key Account Manager within the corporate sector, you will be responsible for building and maintaining strong relationships with key clients. Your primary objective will be to drive revenue growth, meet sales targets, and ensure overall satisfaction among corporate clients. This role requires a strategic approach to identify business...

  • Strategic Account Manager

    3 weeks ago

    Pretoria, Gauteng, South Africa Bridge Personnel Concepts Full time

    Job DescriptionWe are seeking a highly skilled Strategic Account Manager to join our team at Bridge Personnel Concepts. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our key accounts in the Food and Beverage industry.Your primary focus will be on identifying new business opportunities,...

  • Key Account Manager: Industrial

    5 months ago

    Pretoria, South Africa Southern Oil Full time

    **Description**: Reporting to the Commercial Director, the main purpose of this role is to develop the Bulk/Industrial vegetable oil segment for the company through a thorough understanding of technical requirements of new and established customers. **Responsibilities**: **Achieving Sales Targets** - Ensure a continuous and comprehensive understanding of...

  • Key Account Sales Manager

    3 weeks ago

    Pretoria, Gauteng, South Africa Swift Recruitment Full time

    Job Title: Key Account Sales ManagerThe Commercial Sales Department is seeking a highly motivated individual to join their team as a Key Account Sales Manager. This role will be responsible for driving sales growth, expanding market share, and achieving sales targets set by the company.Key Responsibilities:Manage and plan key account activities and...

  • Key Account Sales Manager

    3 months ago

    Pretoria, South Africa Swift Recruitment Full time

    The following vacancy exists within the Commercial – Sales Department. Our Commercial division is looking for a highly motivated person to join the commercial sales team. Mainly responsible for the future development of the ACT101 and intensive monogastric business unit Responsibility for the portfolio development and gap analysis for ACT101 & IM to ensure...

  • Strategic Account Executive

    7 days ago

    Pretoria, Gauteng, South Africa SHL Full time

    About the RoleWe are seeking a highly skilled Senior Enterprise Sales Professional to join our team at SHL. As a key member of our sales team, you will be responsible for driving revenue growth and building strong relationships with our clients in the Sub-Saharan African Region.Key ResponsibilitiesManage and develop a portfolio of strategic client accounts...

  • Key Accounts Manager

    5 months ago

    Pretoria, South Africa PG Group (Pty) Ltd Full time

    **Main job purpose** - Build and manage relationships with stakeholders and customers of the Business. Drive and manage sales and profitability of key accounts and ensure growth of market share. **Main Objective** - Ensure the development and implementation of clear client specific strategies for key business accounts to achieve growth and achieve market...

  • Key Accounts Manager

    5 months ago

    Pretoria, South Africa Vocation Staffing Solutions Pty Ltd Full time

    Based on site in Pretoria We require a Key Accounts Manager based on site at our client in Pretoria to manage the account and onsite Team. Key responsibilities; ? Promote the Core Operating Principles of Safety and Health, Environmental Stewardship. ? Build strong relationships with the inhouse Paint Shop, Production, Purchasing and Senior Plant leadership...

  • Key Accounts Manager: Wholesale

    5 months ago

    Pretoria, South Africa Southern Oil Full time

    **Description**: To take full responsibility for the development and performance of all sales activities in the Wholesale segment and to provide leadership towards the achievement of maximum profitability and growth in line with the company vision and values. **Responsibilities**: - Must have the ability to obtain a comprehensive understanding of the...

  • Key Account Manager

    1 month ago

    Pretoria, Gauteng, South Africa Bright City Talent Full time

    Key Account ManagerThe Key Account Manager will be responsible for managing existing relationships with brokers and overseeing the day-to-day responsibilities of the floorplan on a daily basis for a niche, boutique financial services firm based in Pretoria.Reporting to the Head of New Business, the Key Account Manager will promote financial products and...