Director of Resort Operations

1 month ago


Mossel Bay, Western Cape, South Africa Dream Hotels and Resorts Full time

Job Overview

Dream Hotels and Resorts is seeking a seasoned professional to fill the role of Director of Resort Operations. This key position plays a pivotal part in driving the resort's success by overseeing various aspects of operations, guest services, staff management, financial performance, and overall guest satisfaction.

The Ideal Candidate

  • Must possess a hospitality qualification
  • Minimum 3 years of experience in operations and leadership roles, preferably in similar positions
  • Strong financial acumen and budget management expertise
  • Able to drive revenue growth and improve operational efficiency
  • Proficient in hotel management software and industry best practices
  • Advanced computer literacy, including APEX and PLUSPOINT
  • Excellent understanding of OTA's

Key Responsibilities

The successful candidate will be responsible for:

  • Oversight of resort operations, ensuring seamless delivery of guest services
  • Leadership and management of staff, fostering a positive work environment
  • Financial management, including budgeting and cost control
  • Revenue growth and operational efficiency initiatives
  • Implementation of hotel management software and industry best practices

What We Offer

In return for your skills and experience, Dream Hotels and Resorts offers a competitive salary, estimated at $80,000 per year, commensurate with qualifications and experience. Additionally, you will have opportunities for career advancement and professional growth within our dynamic organization.



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