Hotel Mice, Weddings, and Group Accommodation Sales

5 days ago

Saldanha Bay Western Cape, South Africa HotelJobs.co.za Full time

**Hospitality and Outdoor - New Vacancy - **Hotel MICE, Weddings, and Group Accommodation Sales Manager**

**Hospitality Company - Saldanha Bay**

The position is primarily responsible for proactively soliciting and handling MICE (meetings, incentives, conventions, conferences, and exhibitions), Wedding and Group Accommodation sales opportunities.

**Requirements**:

- Strong administration and coordination skills, especially regarding deadlines.
- Strong knowledge of Microsoft Office essential
- Hotel experience or hospitality training in Conference & Events/Sales & Marketing highly regarded.
- The ability to find solutions in every situation, excellent attention to detail and great customer service skills
- Excellent communication skills and professional telephone manner
- A friendly, outgoing personality and a high standard of personal presentation
- Minimum 5 years in the Travel/ Hospitality Industry with experience in MICE, Weddings, and Group Accommodation Bookings.
- Excellent command of spoken and written English
- Excellent Organizational and administration skills

**Description**:

- This Person must provide outstanding customer service, promote properties, and ensure sales growth. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives.
- Develop a flexible sales strategy to reflect the achievement of hotel and restaurant budget commitment and which responds to local market conditions
- Take a proactive sales approach and in line with strategy, adapt sales solutions to meet client needs and expectations
- Ensure online websites are regularly updated and managed including photos, descriptions, and promotions
- Competitor analysis to be completed and recorded on a regular basis including Promotions, pricing, availability, test calls and conference boards
- Assess competitor brand standards and best practices
- Responding to client enquiries and contacting clients to determine their event / accommodation needs
- To be a key contact for accommodation, MICE and wedding - ensuring enquiries and RFP’s received are replied to in a timely manner
- Create and pursue innovative ideas for revenue generation ensuring that all opportunities are researched fully and presented to the Operations Manager and Managing Director where appropriate
- Proactively prospect the defined geographical area for new business within the defined customer segment achieving a pre-set target of telesales and face-to-face sales calls on a weekly/monthly basis
- To understand and demonstrate product knowledge of specific requirements and types of business sought including timely planning of soft spot promotions and to be aware of the peaks & troughs of the hotels and Restaurant business patterns.
- Produce monthly sales reports for the Operations Manager and Managing Director at close of every month
- To participate in trade shows and workshops as required
- To host site inspections and familiarization trips as needed

**Package on offer**:
**Start Date**: ASAP.

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