Business Operations Director for Fuel Retail and Food

4 days ago


Richards Bay, KwaZulu-Natal, South Africa Armstrong Appointments Full time

Armstrong Appointments seeks a seasoned Business Operations Director to lead the expansion of National Fuel, Retail and Food sites. This role involves overseeing multiple locations, fostering relationships with franchisees, and driving sales and profitability through business optimization.

Main Responsibilities:

  • Negotiate profitable contracts
  • Manage CCMA Cases
  • Oversee regional/site management portfolio
  • Enhance current operations, turn around failing businesses, and lead companies into new markets segments
  • Brand awareness and engagement
  • Implement profit-driven initiatives for new revenue streams
  • Build a self-reliant network of franchisees
  • Establish standardization of key supplier, contractor, and costing specification model
  • Rollout promotional strategies, operational manuals, and food training programs
  • Achieve brand awareness, sales, and category profitability
  • Focused on customer service excellence
  • Franchisee KPI achievement
  • Brand compliance
  • Staff recruitment and training
  • Launching stores and site selections

The ideal candidate will have:

  • A position-related tertiary qualification
  • Min 5-7 years experience in Regional/Area/Operations Manager role
  • Min 5-7 years experience in Franchisee/Fuel/Retail Operations
  • A driver's license
  • Ability to travel between sites and regions
  • Computer literacy (MS Office & Google Suite)
  • Point of Sales/Arc/Winch/JAVA/GAAP experience

Essential Skills and Qualifications:

  • Leadership and Teamwork
  • Critical thinking and problem-solving
  • Effective Communication
  • Time Management
  • Adaptability
  • Fast Learner
  • Computer skills
  • Customer Service
  • Ability to work under pressure
  • Ability to multitask
  • Project Management
  • Administration skills

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on experience, plus benefits.



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