Current jobs related to Helpdesk Technician - Cape Town, Western Cape - Twizza

  • IT Helpdesk Agent

    2 weeks ago

    Cape Town, Western Cape, South Africa The Talent Room Full time

    A company in Stellenbosch is looking for an IT Helpdesk Agent.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related...

  • IT Workshop Technician

    4 days ago

    Cape Town, Western Cape, South Africa Armstrong Appointments Full time

    Are you a skilled workshop technician looking for your next opportunity? Have a look at this role: Candidates need to be Cape Town based to apply.Our client is a leading managed service provider, offering top-notch IT and connectivity support to a diverse range of clients. They deliver exceptional services and innovative solutions to their clients.As a...

  • IT Technician

    5 days ago

    Cape Town, Western Cape, South Africa Medipost Full time

    Listing reference: medip_001329Listing status: OnlineApply by: 14 February 2025Position summaryIndustry: Pharmaceutical SectorJob category: Helpdesk and Technical SupportLocation: Cape TownContract: Fixed Term ContractRemuneration: Stipend and Transport AllowanceEE position: YesIntroductionMedipost Pharmacy is looking for a professional, disciplined and...

  • Desktop and Service Desk Specialist

    3 days ago

    Cape Town, Western Cape, South Africa Prescient Full time

    About the PositionWe are seeking an experienced IT End-user Support Manager to join our team at Prescient.As a key member of our centralised services IT team, you will be responsible for providing service desk and desktop support services to end-users.ResponsibilitiesLead a team of IT support technicians, help desk analysts, and desktop support...

  • IT Workshop Technician

    3 days ago

    Cape Town, Western Cape, South Africa Pure Placements Full time

    You must currently reside in Cape Town to be considered for this role.Role Overview: As a Workshop Technician, you will play a critical role in providing hardware repair and IT support to our client's customers. You should have completed an IT training course (6 months - 1 year) and understand the basics around PCs, Macs, laptops, and printers. Ideally, you...

  • Remote Technical Support Technician

    5 days ago

    Cape Town, Western Cape, South Africa Uptime Solutions Full time

    Role Overview:">This role involves providing technical support to our clients, resolving issues efficiently, and escalating complex problems to senior engineers. You will work closely with your team to deliver exceptional service and maintain high levels of customer satisfaction.">Responsibilities and Requirements:">Troubleshoot technical issues experienced...

  • IT Technician

    4 weeks ago

    Cape Town, Western Cape, South Africa Persona Staff Full time

    Requirements:A+ and N+ or MCSE/MCITP3 - 5 years experienceValid Driver's LicenseDesktop hardware and software support.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 Setup and configuration with Azure AD and MFA.Good understanding of Microsoft products.Windows Server 2008/2012/2016/2019...

  • IT Technician

    3 weeks ago

    Cape Town, Western Cape, South Africa Persona Staff Full time

    RequirementsA+ and N+ or MCSE/MCITP3 - 5 years experienceValid Driver's LicenseDesktop hardware and software support.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 Setup and configuration with Azure AD and MFA.Good understanding of Microsoft products.Windows Server 2008/2012/2016/2019...

  • Network Infrastructure Technician

    6 days ago

    Cape Town, Western Cape, South Africa Lebo Business Consulting (Pty) Ltd Full time

    About UsLebo Business Consulting (Pty) Ltd is a reputable company seeking a skilled IT Officer to join our team. We offer a dynamic work environment and opportunities for growth and development.Job DescriptionThe IT Officer will be responsible for the implementation and operation of an efficient helpdesk function, software installation and updates,...

  • Senior Cloud Technician

    1 day ago

    Cape Town, Western Cape, South Africa DataFin Full time

    About DataFin: DataFin is a pioneering cloud Contact Center and CRM solutions provider in Southern Africa, dedicated to delivering exceptional technology to our clients. As an Infrastructure Engineer at DataFin, you will be responsible for maintaining and expanding our cloud infrastructure. Key Responsibilities: Maintaining and enhancing the performance of...

  • ICT Engineer, NGO, Cape Town

    3 weeks ago

    Cape Town, Western Cape, South Africa Sheldon Recruitment and Selection Full time

    Applicants are required to meet the following criteria:ICT related certified training qualification required (eg MS Certified Desktop Support Technician etc)5+ years experience in a middle level position (NGO experience ideal)Up to date knowledge of latest IT and software trendsMS Office 365 support experienceMS Dynamics Business Central ERP support...

  • ICT Engineer, NGO, Cape Town

    5 days ago

    Cape Town, Western Cape, South Africa University of Fort Hare Full time

    R30 000.00 - R35 000.00 Monthly Cost To CompanyWe are seeking an ICT Engineer for an NGO for a permanent role based in the Southern Suburbs of Cape Town, Western Cape.Applicants are required to meet the following criteria:ICT related certified training qualification required (eg MS Certified Desktop Support Technician etc)5+ years' experience in a middle...

  • IT Support Specialist

    3 days ago

    Cape Town, Western Cape, South Africa Pure Placements Full time

    Job OverviewCareer Opportunities for Technical IT Professionals at Pure PlacementsPure Placements is a dynamic and innovative company seeking a skilled Workshop Technician to join our team. As a Workshop Technician, you will play a critical role in providing hardware repair and IT support to our clients' customers.About the RoleThe ideal candidate will have...

  • Senior Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa Frontline Managed Services Full time

    Full-time DescriptionWelcome to Frontline Managed Services – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.Join Our Team and Be a Catalyst for...

  • IT End-user Support Manager

    3 days ago

    Cape Town, Western Cape, South Africa Prescient Full time

    IT End-user Support Manager (Prescient Centralised Services)Reporting line: Chief Technology Officer (CTO)Location: SteenbergBusiness Unit: Prescient Centralised ServicesThe Prescient IT End-user support Manager is a key role in the centralised services IT team, responsible for providing ServiceDesk and Desktop Support services for Prescient owned end-user...

  • Apprentice IT Helpdesk Technician

    2 weeks ago

    Cape Town, South Africa Absolute Cloud Solutions Full time

    It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion...

  • Helpdesk Coordinator

    15 hours ago

    Cape Town, South Africa Lesedi Nuclear Services Pty Ltd Full time

    **PURPOSE OF ROLE** The Facilities Helpdesk Coordinator's core function is to ensure efficient and effective day-to-day helpdesk management and administrative service to all clients and employees of Lesedi Power Generation, other stakeholders. Manage and maintain the facilities helpdesk management system, responsible for updated reports to FAM, and...

  • Helpdesk End-user Support Technician

    2 weeks ago

    Cape Town, South Africa Armstrong Appointments Full time

    Cape Town - Posted 4 hours ago **Purpose** The End-User Support Technician is responsible for providing technical support to all customer end-users via the helpdesk and relevant support channels. This includes the efficient resolution of support tickets across a variety of platforms and technologies. **Terms** The position is permanent, with a focus...

  • Helpdesk Operator

    16 hours ago

    Cape Town, South Africa Bidvest Facilities Management Full time

    **Brief Role Description** To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) **Key Performance Areas (Kpa's)** - Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. - Issuing and managing logged jobs from the helpdesk to the supplier, technicians, and maintenance personnel. -...

  • Helpdesk Administrator

    2 weeks ago

    Cape Town, South Africa Headhunters Full time

    **Our client has a position available in their organization for a Helpdesk Administrator based in Cape Town.** **Minimum Requirements**: - Matric / Grade 12. - Minimum of 2 years' relevant work experience. - Basic knowledge of Microsoft products - Outlook, Word, Excel, Access, Internet Explorer, Windows OS. - Knowledge of Auto Task. - Good knowledge of...

  • Junior Helpdesk Technician

    2 weeks ago

    Cape Town, South Africa HRCorporation Full time

    Delight our clients with a friendly, quick and helpful experience Provide the client with basic remote troubleshooting Escalate tickets that require senior helpdesk engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit overtime, training and status...

  • Application Support Technician

    3 weeks ago

    Cape Town, South Africa Goldman Tech Resourcing Full time

    **Job Information** - Location- Cape Town- Salary- R30 000- Job Type- Permanent- Education- Degree/diploma- Experience- 3+ years- Reference- APPSUPP2021- - it.careers(at)goldmantech.co.za- Fax- 0866688041We have an amazing opportunity for an Application Support Technician based in Cape Town! - MS SQL and MySQL - Internal systems-training provided - Bachelors...

  • Helpdesk Agent Tier 1

    3 weeks ago

    Stellenbosch, Western Cape, South Africa Herotel Full time

    Applications are invited for the **Helpdesk Agent - Tier 1 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 1 Helpdesk Agents provide friendly and efficient first-contact support to customers through troubleshooting and timely first-call resolution. The career path for Tier 1 Helpdesk Agents within...

  • Helpdesk Agent Tier 2

    3 weeks ago

    Stellenbosch, Western Cape, South Africa Herotel Full time

    Applications are invited for the **Helpdesk Agent - Tier 2 **position to be based in **Stellenbosch or Worcester, Western Cape.** **PURPOSE OF THE ROLE**: Tier 2 Helpdesk Agents provide first and second line and core advanced customer support. This includes escalations from Tier 1 Agents, advanced troubleshooting, and acting as shift team captain as...

  • IT Support Technician

    2 weeks ago

    Cape Town, South Africa SISOL LABOUR PROJECTS Full time

    A minimum of 3 years experience as IT support technician. - Familiar with setting up and maintaining Windows and Mac laptops and desktops. - Experience with all levels of customer, up to executives. - Familiarity with configuring mail clients on all devices. - You are familiar with Microsoft Office and/or GSuite (primarily Gmail, Google Drive, and Google...

  • Printing Technician

    2 weeks ago

    Cape Town, South Africa Interviewing Dynamix Full time

    **Printing Technician** Claremont A private academic institution seeks to appoint a Printing Technician who will support the _**Printing & Reproduction**_ area of the ICT Department. The ideal incumbent will have relevant experience within a large volume printing environment. **Requirements**: - An IT qualification will be advantageous but not...

  • Service Desk Technicians

    3 weeks ago

    Cape Town, South Africa Recruitment Matters Africa Full time

    Our client is looking for a Service Desk Technicians. To provide a focal point for customers, receive and responds to any inquiries or requests for technical assistance from customers. Providing possible solutions, assigning support actions to other departments where needed. **Responsibilities**: - Customer Service - Remain courteous, tactful, honest, and...

  • Ict Technician

    15 hours ago

    Cape Town, South Africa Interviewing Dynamix Full time

    **ICT Technician** Claremont Our client, a private academic institution, seeks to appoint an ICT Technician who will support the Operations & Infrastructure and AV Facilities Support areas of the ICT Department, both on-prem and incloud. The ideal incumbent will have the relevant IT qualifications and competencies coupled with 3 years ‘hands-on’...

  • Helpdesk Technician

    2 weeks ago

    Cape Town, South Africa MRI Software Full time

    **JOB SUMMARY** Provide internal users software and hardware support for their workstations, as well as account management support. This role will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software’s utilized by the business. **RESPONSIBILITIES**: - Imaging Laptops,...

  • Helpdesk Technician

    2 weeks ago

    Cape Town, South Africa MRI Software Full time

    **ROLE**: Provide internal users software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software’s utilized by the business. *** **RESPONSIBILITIES**: - Imaging...

  • Junior IT Technician

    2 weeks ago

    Cape Town, South Africa HOTEL AND CATERING PERSONNEL Full time

    We are currently looking for a junior, IT Technician to be employed as an on-site resource at one of our major clients. We are looking for somebody who stays in the Southern Suburbs area as this client is located in Tokai. We need a hardworking, dedicated and career-minded individual with at least 1-2 years experience. **Technical Requirements** A+ and N+...

  • IT Technician

    3 weeks ago

    Cape Town, South Africa The-Recruiter Full time

    **Key Duties**: - Install and upgrade hardware for laptops and desktops, loads operating systems and driver (Experience with HP and Dell is an advantage) - Troubleshoot hardware issues e.g laptops, AV conferencing equipment, printers etc. - Logging calls and troubleshooting with device vendors for faulty equipment - Assist with keeping up to date records on...

  • Intermediate IT Helpdesk Technician

    2 weeks ago

    Cape Town, South Africa BET Software Full time

    **We Want You**: **You Bring**: - Required relevant qualifications in IT. - IT Certification or course preferably A+, N+ from a recognized institution. - At least 2 years’ experience in a service desk/help desk environment, infrastructure remote support. - Experience with service-level agreements and ticket management tools. - Experience in networking and...

  • Inhouse Desktop Support Technician

    15 hours ago

    Cape Town, South Africa RJPersonnel Full time

    5years - Install relevant software and configure access for people to do their jobs. - Maintain and configure hardware to ensure minimum downtime. - Make sure the group’s websites are up and running and updates are loaded when required. - Safeguard connections through monitoring and maintenance of networks. - Running the helpdesk and resolving tickets...

  • IT Helpdesk Support Agent

    4 weeks ago

    Cape Town, South Africa StaffCentral Consulting Full time

    **Job Duties/Responsibilities will include**: First line telephonic support to technicians Log all calls on the call tracking system Ensure all calls remain within the SLA of the company Escalating unresolved issues Continually upskill own knowledge of support products and solutions Grade 12 IT qualification (A+ /N+ or a combination thereof)...

Helpdesk Technician

1 week ago

Cape Town, Western Cape, South Africa Twizza Full time

About the Job:

We are seeking an experienced Helpdesk Technician to join our IT team in Cape Town. As a key member of our team, you will be responsible for providing top-notch technical support to end-users, resolving issues promptly, and ensuring seamless IT operations.

Key Responsibilities:

  • First-Line IT Support: Handle user inquiries, troubleshoot and resolve technical issues efficiently
  • Helpdesk Management: Log and track incidents, and implement effective solutions
  • Device Support: Set up, configure, and support various devices and software applications
  • Office 365 and Microsoft Platforms: Manage user access, troubleshoot issues, and optimize platform utilization

Requirements:

  • Grade 12 or equivalent qualification
  • Diploma in Information Technology (NQF Level 5) preferred
  • 3-5 years of experience in Windows Server Administration and Desktop Support
  • Proficiency in Active Directory, Office 365 Cloud Administration, Endpoint Manager, SharePoint Online, and other relevant technologies