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Senior Cloud Technician
1 week ago
About DataFin:
DataFin is a pioneering cloud Contact Center and CRM solutions provider in Southern Africa, dedicated to delivering exceptional technology to our clients. As an Infrastructure Engineer at DataFin, you will be responsible for maintaining and expanding our cloud infrastructure.
Key Responsibilities:
- Maintaining and enhancing the performance of our cloud-based systems, ensuring flawless communication between team members and clients.
- Designing and implementing efficient architecture for our infrastructure, encompassing system testing, security management, and second-line support.
Required Skills and Qualifications:
Qualifications Required:
- National Diploma in Information Technology or equivalent Degree/Diploma
- Microsoft Server Certification (2012 R2, 2016 and 2019 Administrator)
- Linux Certification (Linux Certified Professional or similar)
Desirable Experience and Skills:
- Dell SAN/Server Administration
- VOIP/SIP
- Networking / Diagnostic / Wireshark
- Windows Clustering and Windows Servers (2012, 2016 and 2019)
- Backup and Recovery
- Internet Information Services (IIS)
- Nagios and Monitoring
- Linux (Ubuntu)
- Helpdesk and Support Experience
- Technical Problem Solving
- VMware vSphere / ESXi
- Disaster Recovery/Risk Management
- Firewall / Security Experience
- Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous, not required