ICT Engineer, NGO, Cape Town
2 weeks ago
Applicants are required to meet the following criteria:
- ICT related certified training qualification required (eg MS Certified Desktop Support Technician etc)
- 5+ years experience in a middle level position (NGO experience ideal)
- Up to date knowledge of latest IT and software trends
- MS Office 365 support experience
- MS Dynamics Business Central ERP support experience
- Good report writing skills for in-house training manuals
- Team orientated attitude and quick learner
- Desktop Support using remote management tools; manage VOIP; networks; troubleshooting; writing training materials; reports
- Desktop Security content filtering; backups; ensure desktops are updated weekly
- In-house system implement & maintain nationally; compliance; train users; system updates; data checks
- ERP Support support to end users; integrity checks; identify issues
- Development manage service providers; keep updated on new technologies; training input
- Institutional knowledge: Intranet, CRM manage solutions for calendars, documents, SharePoint, Office 365
- Social media / Web mass email marketing; donation system management; community engagement; manage infrastructure
- ICT Administration ICT policies and standards compliance; maintain equipment database; manage site documents; maintain helpdesk/tickets; reporting; manage alarm, camera & biometric system
- Business intelligence ensure that Power BI reports are published; write / adjust MySQL queries; review/optimize MySQL queries
Salary: R30 000.00 R35 000.00 per month CTC
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