ICT Engineer, NGO, Cape Town

2 days ago


Cape Town, Western Cape, South Africa Sheldon Recruitment and Selection Full time

Applicants are required to meet the following criteria:
  • ICT related certified training qualification required (eg MS Certified Desktop Support Technician etc)
  • 5+ years experience in a middle level position (NGO experience ideal)
  • Up to date knowledge of latest IT and software trends
  • MS Office 365 support experience
  • MS Dynamics Business Central ERP support experience
  • Good report writing skills for in-house training manuals
  • Team orientated attitude and quick learner
The successful applicant would be responsible for, but not limited to:
  • Desktop Support using remote management tools; manage VOIP; networks; troubleshooting; writing training materials; reports
  • Desktop Security content filtering; backups; ensure desktops are updated weekly
  • In-house system implement & maintain nationally; compliance; train users; system updates; data checks
  • ERP Support support to end users; integrity checks; identify issues
  • Development manage service providers; keep updated on new technologies; training input
  • Institutional knowledge: Intranet, CRM manage solutions for calendars, documents, SharePoint, Office 365
  • Social media / Web mass email marketing; donation system management; community engagement; manage infrastructure
  • ICT Administration ICT policies and standards compliance; maintain equipment database; manage site documents; maintain helpdesk/tickets; reporting; manage alarm, camera & biometric system
  • Business intelligence ensure that Power BI reports are published; write / adjust MySQL queries; review/optimize MySQL queries

Salary: R30 000.00 R35 000.00 per month CTC


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