Service Desk Technicians

**Service Desk Technician **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

**Service Desk Technician **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

Job Title: Service Desk TechnicianWe are currently seeking an experienced Service Desk Technician to join our dynamic Support Hub team in Gauteng. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and resolving complex technical issues.Main Responsibilities:Providing first, second- and third-line...

**Who we are** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies...

About the RoleWe are seeking a Help Desk Technician to join our team at iOCO Infrastructure Services. As a Help Desk Technician, you will be responsible for providing first-level technical support and troubleshooting to ensure seamless IT operations. The ideal candidate will have excellent customer interaction and communication skills, a positive attitude,...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

We are It Ridge Technologies, a leading technology company seeking a Help Desk Technician to join our team. As a key member of our IT department, you will be responsible for providing exceptional customer support and resolving technical issues promptly and professionally.About the RoleJob Summary: We are seeking a skilled Help Desk Technician to provide...

Job Title: Help Desk Technician  We are seeking a highly skilled Help Desk Technician to join our team at the Logicalis Group (De). In this role, you will be responsible for providing technical assistance to our clients, ensuring that their technical issues are resolved promptly and efficiently. Your primary duties will include handling phone calls,...

We are seeking a skilled IT Support Specialist II to join our dynamic team at Amazon. As a Help Desk Technician, you will be responsible for resolving technical issues related to hardware and software, providing timely assistance to our employees, and contributing to the overall success of our warehouse operations.The ideal candidate will have experience in...

About This OpportunityDatafin IT Recruitment is seeking a highly skilled Service Desk Operations Technician to join our dynamic team in providing exceptional technical support to our clients. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.Key Responsibilities:Provide...

About the RoleWe're seeking a highly organized and detail-focused IT Help Desk Technician to join our IT Support team.As an IT Help Desk Technician, you will be the first point of contact for our employees' technical queries and concerns.You will troubleshoot, diagnose, and resolve technical issues related to macOS environments, ensuring that our employees...

**SERVICE DESK COORDINATOR JOB DESCRIPTION** **Role** **Responsibilities** - Point of contact for service requests - Triage of service requests and incidents - Prioritisation of tickets - Ensure users provide adequate level of information in tickets - Monitor ticket queues - Responsible for resolution of tickets within SLAs - Effective and efficient...

We are seeking a skilled Help Desk Technician to join our team at Buzzblock Recruitment.About the Position:We require a candidate with at least two years of experience in a service desk environment.The ideal candidate will have three years of experience in first-line support or desktop support.A solid grasp of information technology is required.A valid...

About the Role: We are seeking a highly motivated Help Desk Technician to join our team at Dimension Data. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and vendors.Responsibilities:Resolve technical issues via phone, email, or chat, adhering to established service level...

About the PositionWe are seeking an experienced IT End-user Support Manager to join our team at Prescient.As a key member of our centralised services IT team, you will be responsible for providing service desk and desktop support services to end-users.ResponsibilitiesLead a team of IT support technicians, help desk analysts, and desktop support...

Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure all service calls are closed on time Assist the...

About the RoleWe are seeking a highly skilled and motivated Service Desk Analyst to join our team. As a key member of our corporate IT department, you will be responsible for providing top-notch technical support to our end-users.Your primary focus will be on:Resolving customer inquiries and complaints in a timely and efficient manner.Identifying and...

**Job Duties/Responsibilities will include**: Provide excellent service to customers and meet expectations based on agreed processes Manage all incidents, maintain resolution times as specified in the company service level agreement Own customer issues through to resolution and to recognize when to escalate Provide reports as and when required. Ensure all...

Key Performance Area: - Management of the Service Desk Teams and deliverables - Management of Customer expectations - Achievement of Service Desk metrics - Reporting and presenting Service Desk metrics - Management of capacity requirements - Management of training requirements - Management of documentation - Performance reviews - Ad hoc duties as required...